Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Letizia

Union Grove

Summary

Dynamic and results-driven professional with a proven track record at Lane Bryant, excelling in customer service and relationship building. Adept at implementing effective sales strategies and enhancing customer satisfaction. Recognized for teamwork and problem-solving skills, consistently fostering a welcoming environment and ensuring repeat business through exceptional service delivery.

Overview

4
4
years of professional experience

Work History

Sales Associate

Lane Bryant
01.2025 - Current
  • Enhanced customer satisfaction through effective service delivery.
  • Credit Card Sales
  • Conducted professional fittings to ensure optimal comfort and support.
  • Implemented various sales and marketing strategies.

Team Member

Cinemark Tinseltown
06.2023 - 01.2024
  • Provided exceptional customer service, ensuring positive guest experiences in fast-paced environment.
  • Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
  • Assisted in maintaining cleanliness and organization of theater facilities, contributing to overall guest satisfaction.
  • Collaborated with team members to streamline concession operations, enhancing service speed during peak hours.
  • Resolved customer inquiries and concerns promptly, fostering a welcoming atmosphere for all patrons.

Crew Member

McDonalds
08.2022 - 03.2023
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently to prepare food items consistently.
  • Maintained cleanliness and organization of workstations, adhering to safety standards.
  • Collaborated with team members to optimize workflow during peak hours.
  • Took orders, prepared meals, and collected payments.
  • Assisted in training new crew members on operational procedures and best practices.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Worked front counter, drive-thru and other areas.

Activities Assistant

Oakridge Care Center
08.2021 - 11.2021
  • Assisted residents in participating in daily activities, fostering engagement and community involvement.
  • Developed and implemented recreational programs tailored to resident interests and abilities.
  • Collaborated with interdisciplinary team to assess individual needs and enhance resident experiences.
  • Maintained accurate records of activity participation and feedback for continuous improvement.
  • Facilitated group activities that promoted socialization, physical health, and cognitive stimulation.
  • Organized special events to celebrate holidays and milestones, enhancing community spirit among residents.
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

High School Diploma -

Westosha Central High School
Salem, WI
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality
  • Stocking and receiving
  • POS system operation

Timeline

Sales Associate

Lane Bryant
01.2025 - Current

Team Member

Cinemark Tinseltown
06.2023 - 01.2024

Crew Member

McDonalds
08.2022 - 03.2023

Activities Assistant

Oakridge Care Center
08.2021 - 11.2021

High School Diploma -

Westosha Central High School

Similar Profiles

CREATE PROFILE