Zoe Marshall
Cincinnati,OH
Summary
Creative and analytical Social Media Manager with 10+ years of experience in executing successful social media strategies across all platforms. Passionate, hardworking individual with impressive self taught skills in marketing, advertisement and PR. Excellent communication skills, ready to help achieve company goals.
Overview
11
11
years of professional experience
Work History
Social Media Manager
Self Employed
04.2013 - Current
- Organically grew TikTok following to 600k
- Organically grew Instagram following to 40k
- Created paid social media content for brands like Vitaly, Murad, Laseraway, ex.
- Created and implemented impactful strategies to increase accounts engagement
- Researched latest market trends and analyzed data to develop public relations strategies and tactics
- Monitored analytics
- Practiced SEO
Server
Holtman's Donuts
08.2019 - 10.2020
- Learned customer service and communication skills
- Cultivated warm relationships with regular customers
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Was promoted to shift manager and responsible for training new staff
Front of House Team Member
Yagoot
06.2018 - 01.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Registered guest information on database to maintain accuracy and tracking information.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
High School Diploma -
Ohio Virtual Academy
Cincinnati, OH05.2019
Skills
- Content Creation
- Analytics and Reporting
- Post Optimization
- Market Research
- SEO Optimization
- Promotional Campaigns
- Advertising
- Social Media
- Online Marketing Strategies
- Marketing Analytics
- Social Media Management
- Influencer Collaboration
- Trend Monitoring
- Critical Thinking
- Influencer Marketing
- Goal Planning
- Brand Promotion
Timeline
Server
Holtman's Donuts
08.2019 - 10.2020
Front of House Team Member
Yagoot
06.2018 - 01.2019
Social Media Manager
Self Employed
04.2013 - Current
High School Diploma -
Ohio Virtual Academy
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