Zoe Martin
Elkin,NC
Summary
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
6
6
years of professional experience
Work History
Internship
Wilkes County Sheriff's Office
05.2025 - Current
- Streamlined paperwork processing through accurate documentation of incidents, arrests, and case files.
- Upheld confidentiality of sensitive information while managing case files, protecting the integrity of each trial.
- Developed strong relationships with fellow interns, resulting in a collaborative team dynamic that improved overall productivity.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
Customer Service Representative
Speedway Gas Station
08.2022 - Current
- Developed positive relationships with customers through friendly interactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Customer Service
Food Lion
04.2020 - 01.2022
- Provided training to new customer service representatives.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Processed transactions efficiently using point-of-sale systems.
Team Member
Chic-Fil-A
09.2019 - 04.2020
- Addressed customer needs, responding to specific requests.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor of Science - Psychology
Appalachian State University
Boone, NC05-2025
Skills
- Customer service
- Conflict resolution
- Multitasking and organization
- Interpersonal and social skills
- Punctuality and reliability
- Problem-solving
- Teamwork and collaboration
Timeline
Internship
Wilkes County Sheriff's Office
05.2025 - Current
Customer Service Representative
Speedway Gas Station
08.2022 - Current
Customer Service
Food Lion
04.2020 - 01.2022
Team Member
Chic-Fil-A
09.2019 - 04.2020
Bachelor of Science - Psychology
Appalachian State University
Similar Profiles
Russell HolmRussell Holm
Transport Officer at Wilkes County Sheriff's OfficeTransport Officer at Wilkes County Sheriff's Office
Timothy TurbyfillTimothy Turbyfill
Patrol Deputy Sheriff at Wilkes County Sheriffs OfficePatrol Deputy Sheriff at Wilkes County Sheriffs Office
Sherry FrenchSherry French
INSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDSINSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDS
Alexis WilliamsAlexis Williams
House Manager at The ArkHouse Manager at The Ark
Morgan TolleyMorgan Tolley
Purchasing Analyst at Insteel Wire ProductsPurchasing Analyst at Insteel Wire Products