Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
ResearchAssistant
Zoe Mayo

Zoe Mayo

Grand Prairie,Texas

Summary

Knowledgeable and dedicated professional with a myriad of work experiences across multiple work industries. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with coworkers and clients. Motivated to maintain high customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses with integrity.

Overview

3
3
years of professional experience

Work History

Intern

Canto Enterprises
05.2023 - Current
  • Analyze problems and work with business unit teams to develop solutions.
  • Participate in workshops and presentations related to projects to gain knowledge on business development.
  • Explore new technologies and approaches to streamline processes.
  • Create and manage project plans, timelines, and budgets.
  • Perform research, compile data, organize and update spreadsheets to produce timely reports.

Claims Specialist

MeiGroup
05.2022 - 08.2022
  • Built and processed vehicle total loss claims documents to verify required information and secure any missing data for settlements and subrogation.
  • Audited documentation for accuracy and validity on updated systems including crash reports and entered them into the insurance claim database.
  • Audited workflow systems to ensure proper coding of labor hours were distributed appropriately in the dealership management system.
  • Maintained strong knowledge of basic systems terminology to better understand cross-departmental services and procedures required for coding and filing completed work.

Cashier

Dollar Tree
04.2021 - 07.2021
  • Built relationships with customers to encourage repeat business and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels with zero drawer shortages.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged, and displayed merchandise as required.

Administrative Assistant

Hark Reconditioning INC.
05.2020 - 08.2020
  • Managed filing system, entered data, and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on a daily basis.
  • Maintained and processed incoming invoices for supply purchases for payment
  • Inputted financial data and produced reports using Quickbooks.
  • Reconciled daily production logs of technicians vs hours billed to prepare weekly payroll allocation and reports.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Bachelor of Arts - Political Science And Government

Texas Tech University
Lubbock, TX
05.2025

High School Diploma -

Sachse High School
Sachse, TX
05.2021

No Degree - National Youth Leadership Forum Pre Law & CSI Camp

George Mason University
Fairfax, VA
07.2019

Skills

  • Consultative Approach
  • Time Management
  • Work Organizing and Prioritizing
  • Service-Orientation
  • Detail Orientated
  • Production Goals
  • Project Requirements
  • Detailed Recordkeeping Organization
  • Policy and Procedure Adherence
  • Learners Mindset

Affiliations

National Association for the Advancement of Colored People

Timeline

Intern

Canto Enterprises
05.2023 - Current

Claims Specialist

MeiGroup
05.2022 - 08.2022

Cashier

Dollar Tree
04.2021 - 07.2021

Administrative Assistant

Hark Reconditioning INC.
05.2020 - 08.2020

Bachelor of Arts - Political Science And Government

Texas Tech University

High School Diploma -

Sachse High School

No Degree - National Youth Leadership Forum Pre Law & CSI Camp

George Mason University

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Zoe Mayo