Zoe McNair
Grass Valley,CA
Summary
Proactive professional with strengths in customer service and compassionate pre-hospital care for patients. Seeking employment with San Ramon Valley Fire Department.
Overview
3
3
years of professional experience
1
1
Certification
Work History
EMT-Basic
AlphaOne Ambulance Medical Services
07.2023 - Current
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
- Managed stressful situations calmly under pressure to provide the best care possible for patients experiencing traumatic events.
Bartender
Stone House
04.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
SCUBA Marine Technician
Marine Taxonomic Services
05.2022 - 10.2022
- Co-led offshore pumping project for aquatic invasive species mitigation in the Keys Offshore Complex
- Conducted controlled method tests to collect data on water quality, AIS quality, turbidity and HABS in correlation to the effectiveness of herbicide tests in the Keys Offshore Complex
- Navigated 40 ft research vessels for mobilization and demobilization
- Installed benthic barriers over 17 acres as part of a multi-year containment and eradication plan for the Taylor-Tallac Marsh Restoration Projection
Divemaster & Marine Conservation Internship
Global Vision International
09.2021 - 12.2021
- Developed a streamlined emergency action plan for missing diver(s) that is now utilized at dive locaton: Lighthouse
- Led successful group dives while managing diverse skill levels and personalities within the group effectively.
- Led marine biological surveys to record population distribution and submit data to Seychelles National Parks Authority (SNPA) database in order to provide long term insight into marine trends
- Filled SCUBA cylinders and performed routine maintenance on generators and dive equipment
Education
Associate of Science - Fire Technology
Sierra College
Rocklin, CA08.2024
High School Diploma -
Foothill High School
Palo Cedro, CA06.2019
Skills
- Attention to detail
- Critical decision-making
- Customer service
- Emergency vehicle operation
- Highly reliable
- Team Operations
- Underwater SAR techniques
- Vital sign assessment
Certification
- Ambulance DL
- BLS Provider (02/2023)
- CA EMT - E18355
- IS 100, 200, 700, 800
- Firefighter I/II (exp. 05/2024)
- PADI Rescue Diver
- PADI Enriched Air Diver
Timeline
EMT-Basic
AlphaOne Ambulance Medical Services
07.2023 - Current
Bartender
Stone House
04.2023 - 01.2024
SCUBA Marine Technician
Marine Taxonomic Services
05.2022 - 10.2022
Divemaster & Marine Conservation Internship
Global Vision International
09.2021 - 12.2021
Associate of Science - Fire Technology
Sierra College
High School Diploma -
Foothill High School