Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Meadows

Mesa,AZ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Shift Leader

La Madeleine
Gilbert, AZ
02.2023 - Current
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Delegated tasks to employees and monitored activities and task completion.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Upheld company standards and compliance requirements for operations.

Cashier

Wildflower
Gilbert, AZ
11.2022 - 02.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Worked closely with front-end staff to assist customers.
  • Answered customer inquiries regarding store policies and procedures.

Stocker

Walmart
Gilbert, AZ
08.2021 - 12.2022
  • Stocked shelves with newly arrived products.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Provided customer service by answering questions about product location, price and availability.
  • Arranged merchandise in an attractive manner to promote sales.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Inspected stock for damage or defects and reported issues to management.
  • Participated in physical inventories of stock on hand periodically.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received and processed incoming shipments of merchandise.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Updated product labels to reflect accurate pricing.
  • Palletized merchandise for easy movement to sales floor locations.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Operated forklift and pallet jack to transport heavy loads.

Education

GED -

GED Online
Mesa, AZ
04-2023

Skills

  • Training Assistance
  • Positive Attitude
  • Problem-Solving
  • Quality Inspections
  • Sales Expertise
  • Staff Supervision
  • Sales Reporting
  • Decision-Making Capabilities
  • Cash Handling
  • Issue Resolution
  • Safety Processes and Procedures
  • Staff Development
  • Shift Checklists
  • Goal Setting and Tracking
  • Team Motivation
  • Staff Training and Development
  • Team Leadership

Timeline

Shift Leader

La Madeleine
02.2023 - Current

Cashier

Wildflower
11.2022 - 02.2023

Stocker

Walmart
08.2021 - 12.2022

GED -

GED Online

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Zoe Meadows