Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Zoe Moore Risinger

Killeen,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Contract Administrator

Kyrish Government Group
Killeen, TX
06.2022 - 01.2024
  • Provided updates on status of contract processes to upper management and other important personnel.
  • Managed subcontract administration and compliance and coordinated contract closeouts.
  • Oversaw contract closeouts and addressed all issues prior to release of final payment.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Organized and maintained documents, files and records.
  • Submitted project closeout documents in accordance with contract terms.
  • Completed day-to-day duties accurately and efficiently.
  • Delivered products to customer locations on time.

Customer Service Professional

H&R Block
Killeen, TX
01.2022 - 04.2022
  • Consulted with customers regarding needs and addressed concerns.
  • Greeted customers and provided prompt, courteous service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Developed strong relationships with customers by providing personalized attention and care.
  • Set up and activated customer accounts.
  • Answered phones and routed voicemails to respective employees.
  • Maintained positive working relationship with fellow staff and management.

Retail Sales Associate

The Home Depot Inc
Killeen, TX
01.2021 - 10.2021
  • Described merchandise and explained use, operation and care.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Provided product information and answered customer questions.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Education

High School Diploma -

Circle of Independent Learning Charter School
Fremont, CA
06-2019

Skills

  • Status Reporting
  • Contract Analysis
  • Telephone Etiquette
  • Interpersonal and Written Communication
  • Invoice Processing
  • Data Entry
  • Spreadsheet Management
  • Office Administration
  • Strong Problem Solver
  • Process Optimization
  • Data Organization
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Forklift Operation
  • Shipment Processing
  • Material Handling
  • Punctual and Reliable
  • Warehouse Operations
  • Supply Chain and Inventory Management
  • Lifts up to 60 Pounds

Certification

  • DOT HAZMAT Awareness, Security & Function Specific (Certificate #96E93015-4984-11ED-B71A-005068D5CA3)
  • Forklift Certified through J.J. Keller
  • Fed-Ex ShipSmart certified

References

References available upon request.

Timeline

Contract Administrator

Kyrish Government Group
06.2022 - 01.2024

Customer Service Professional

H&R Block
01.2022 - 04.2022

Retail Sales Associate

The Home Depot Inc
01.2021 - 10.2021

High School Diploma -

Circle of Independent Learning Charter School

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Zoe Moore Risinger