Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Pollard

Zoe Pollard

Gulfport,MS

Summary

Dynamic and personable professional with a proven track record in caregiving and educational roles, notably at Hallie Ely. Excelled in building relationships and enhancing quality of life through compassionate communication and effective problem-solving. Demonstrated exceptional time management and multitasking abilities, significantly reducing wait times and improving client satisfaction.


I am someone who can be thrown into any room and make friends! I work extremely well with others and prioritize making others comfortable. I have learned so much as I’ve navigated these first few years of adulthood, through college, and what I like to call big girl jobs. I am a quick learner with a determination to grow and soak up any knowledge I come across. I value work and experience.

Overview

2
2
years of professional experience

Work History

Caregiver

Hallie Ely
05.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for child, reducing risks and ensuring optimal well being outcomes.
  • Contributed to a positive atmosphere for child by using effective communication and active listening skills.

First Impressions Dental Lab

Mark Macmillan
05.2023 - 08.2024
  • Implement time strategies to navigate through the work day diligently and efficiently.
  • Resolved customer inquiries promptly and professionally, resulting in increased customer satisfaction levels.
  • Assisted in the onboarding process for new employees, contributing to a smooth transition into their roles.
  • Participated actively in continuous improvement initiatives aimed at streamlining front desk functions for maximum efficiency.
  • Developed strong rapport with clients and colleagues, fostering long-lasting professional relationships.
  • Managed appointment scheduling for multiple departments efficiently, reducing wait time for clients significantly.
  • Conducted regular inventory checks of office supplies and equipment, ensuring optimal availability of resources at all times.
  • Exhibited professionalism and composure in stressful circumstances.

Substitute Teacher, K-Eighth Grade

Kelly Educational Services
08.2022 - 04.2023
  • Assisted permanent teachers in maintaining classroom routines, ensuring a seamless transition during their absence.
  • Adapted quickly to various classroom settings and grade levels by demonstrating flexibility, adaptability, and a strong understanding of diverse curricula.
  • Developed strong relationships with students, parents, and colleagues, promoting open communication and collaboration among all stakeholders.
  • Contributed to improved school performance by collaborating with fellow teachers on curriculum development and teaching strategies.
  • Increased student engagement through the use of interactive activities, group projects, and multimedia presentations.
  • Inspired a love of learning in students by sharing passion for education and fostering curiosity through thought-provoking lessons and activities.
  • Fostered a positive learning environment by implementing consistent classroom management techniques and clear expectations for behavior.

Education

Associates Of Applied Science - Surgical Technology

Mississippi Gulf Coast Community College
Harrison County

Skills

  • Determined
  • Strong willed
  • Outgoing
  • Personable personality
  • Respectful and Compassionate
  • Time Management
  • Diligent
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Strong Ethics
  • Housekeeping tasks
  • Relationship Building
  • Flexible Schedule
  • Verbal and written communication skills
  • First aid and safety
  • Compassionate communication
  • Documentation
  • Behavioral Management
  • Records Maintenance

Timeline

First Impressions Dental Lab

Mark Macmillan
05.2023 - 08.2024

Substitute Teacher, K-Eighth Grade

Kelly Educational Services
08.2022 - 04.2023

Caregiver

Hallie Ely
05.2022 - Current

Associates Of Applied Science - Surgical Technology

Mississippi Gulf Coast Community College

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Zoe Pollard