Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Polley

Carthage,NC

Summary

Enthusiastic Music Teacher eager to impart love of music as well as history, vocal techniques and performance experience onto every student. Exceptional skill developing performance groups and ensembles to showcase skill growth. Certified in North Carolina to teach K-12 music education.

My personal goal as an educator is to create life long music lovers and life long learners through combination of music with other disciplinary subjects such as Math and Language Arts.

Overview

6
6
years of professional experience

Work History

Intern

Scotland County Schools
08.2023 - 12.2023
  • I worked under supervision of a lead teacher and assisted them in preparing a classroom for students. I created lesson plans and instructed both small groups and whole classes. As the semester went on, I slowly began to pick up a full K-5 teaching load and worked with students directly in the music classroom. While serving as a student teaching intern, I also helped identify struggling students, assisted with morning duties, and helped coordinate the afterschool drumming and chorus afterschool programs. In addition, I was responsible for the safety, wellbeing, and overall emotional and academic success of students.

Summer Camp Counselor

UNC Pembroke
05.2022 - 07.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Manager on Duty

Ross Dress For Less
12.2021 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Personal Shopper

Instacart
04.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Provided product advice to customers to help select most suitable items for individual needs.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Developed professional relationships with customers to establish repeat business and increase trust.

Lead Associate

Foodlion Grocery Store
12.2019 - 12.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.


Cashier

The Fresh Market
07.2017 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelors of Music - Music Education

University of North Carolina At Pembroke
Pembroke, NC
12.2023

Associate of Arts - Music

Sandhills Community College
Pinehurst, NC
05.2019

High School Diploma -

Union Pines High School
Cameron, NC
06.2017

Skills

Current Skills:

  • Student-Centered Learning
  • Behavioral Skills Development
  • Clear Public Speaking Skills
  • Group and Individual Instruction
  • Technology Integration
  • Classroom Management
  • Motivating Students
  • Title 1 Knowledge (currently in Title 1 school)
  • Positive Learning Environment
  • Differentiated Instruction
  • Positive Atmosphere Promotion
  • Positive Student Engagement

Timeline

Intern

Scotland County Schools
08.2023 - 12.2023

Summer Camp Counselor

UNC Pembroke
05.2022 - 07.2023

Manager on Duty

Ross Dress For Less
12.2021 - Current

Personal Shopper

Instacart
04.2020 - Current

Lead Associate

Foodlion Grocery Store
12.2019 - 12.2021

Cashier

The Fresh Market
07.2017 - 12.2019

Bachelors of Music - Music Education

University of North Carolina At Pembroke

Associate of Arts - Music

Sandhills Community College

High School Diploma -

Union Pines High School
Zoe Polley