Zoe Porter
Havana,IL
Summary
Hardworking employee with good customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I have great people skills and am willing to learn anything new thrown in my direction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Black Maple
Havana, IL
03.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Paraprofessional
Havana District 126
Havana, IL
08.2023 - Current
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Supervised small groups of students during instruction time.
- Collaborated with special education staff to develop Individualized Education Plans.
- Provided technical assistance to teachers when using new software or technology tools.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
Office Assistant
Nathan Turner Country Financial
Havana, IL
06.2023 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Collected and coded various documents to prepare for filing, storage and processing.
Gisela's Haus
Julie Morgan Morissette
Havana, IL
10.2020 - 07.2023
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Education
Associate of Arts -
Spoon River College
Canton, IL05-2023
Skills
- Verbal Communication
- Multitasking
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Organizational Skills
- Calm Under Pressure
Accomplishments
- I was apart of PTK Honors while attending college.
Certification
- Certification for Paraprofessional
Timeline
Barista
Black Maple
03.2024 - Current
Paraprofessional
Havana District 126
08.2023 - Current
Office Assistant
Nathan Turner Country Financial
06.2023 - Current
Gisela's Haus
Julie Morgan Morissette
10.2020 - 07.2023
Associate of Arts -
Spoon River College
- Certification for Paraprofessional
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