Zoe Randolph
New Orleans,LA
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in cashier role.
Overview
4
4
years of professional experience
Work History
In-store Shopper
Whole Food Market
08.2025 - 11.2025
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of store displays to promote product visibility and accessibility.
- Operated point-of-sale systems accurately, processing transactions and managing cash register operations.
- Adapted quickly to changing priorities during peak hours, maintaining efficiency in fast-paced environment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Conducted price checks for customers, establishing trust and enhancing their overall experience.
Cashier
Buffalo Wild Wings
04.2022 - 07.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining clean and organized front-of-house areas to enhance guest experience.
- Collaborated with team members to ensure efficient service during peak hours.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Implemented best practices for cash drawer reconciliation, minimizing discrepancies.
- Enhanced operational efficiency by streamlining transaction processes during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Cashier
Chic Fil A
01.2023 - 04.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored inventory levels at checkout stations, ensuring availability of necessary supplies.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Psychology With A Minor in Public Health
Loyola University, New Orleans
New Orleans, LA05-2028
High School Diploma -
Eleanor McMain
New Orleans 05-2024
Skills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Sales techniques mastery
- Product knowledge expertise
- Store maintenance
- Customer feedback analysis
- Product display creation
Timeline
In-store Shopper
Whole Food Market
08.2025 - 11.2025
Cashier
Chic Fil A
01.2023 - 04.2023
Cashier
Buffalo Wild Wings
04.2022 - 07.2025
No Degree - Psychology With A Minor in Public Health
Loyola University, New Orleans
High School Diploma -
Eleanor McMain