Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Zoe Richards

Columbia,SC

Summary

Effective Student committed to learning and developing skills in Criminal Justice Administration and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. I'm highly motivated individual with over 4 years of retail experience, including customer service and inventory management.

Overview

6
6
years of professional experience

Work History

Police Station Intern

Benedict College Police Station
01.2024 - Current
  • Interacted with guest by phone, email, or in-person to provide information.
  • Sorted and organized files. Inputted tickets and reports.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations
  • Answering inquiries in accordance with internal guidelines
  • Performing clerical tasks such as filing and photocopying.

Style Consultant

Target
08.2022 - Current
  • Greet all clients with warm smile and ask open-ended questions to better understand his or her needs.
  • Maintain inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Consistently provided professional, friendly, and engaging service.
  • Organizing the clothing section and keeping fitting rooms clean.
  • Setting up seasonal marketing materials.
  • Handling customer transactions at the register.
  • Style Team Member of the month for February 2024.


Work Study Student

Student Housing Department Benedict College
08.2020 - 08.2022
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Developed and implemented strategies to improve student engagement and retention.
  • Ensure the safety of the halls, assisting residents with concerns
  • Worked closely with other staff members
  • Assist with scheduling students for appointments and providing answers to student inquiries

Chick Fil A Team Member

Chick Fil A
02.2018 - 07.2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Friendly and customer-focused Customer Service Representative with 2 years of experience
  • Performed food service jobs to deliver outstanding guest experiences
  • Welcoming atmosphere, greeting, visitors, and handling sales transactions
  • Enthusiastic Chick-Fil-A Team Member, eager to contribute to business success
  • Experience providing quality fast work that exceeds organizational expectations, focus on customer satisfaction, team productivity and workplace efficiency
  • Ability to provide excellent customer service and maintain a clean, organized work environment.
  • Eager to take on new challenges and grow with a successful company.

Education

Bachelor of Science - Criminal Justice Administration

Benedict College
05.2024

Skills

  • Customer Service
  • Teamwork
  • Oral Communication
  • Time Management
  • Problem-solving
  • Point of Sale Systems
  • Shelf Stocking
  • Office administration
  • Ability to be resourceful and proactive when issues arise
  • Multitasking and time-management skills, with the ability to prioritize task
  • Excellent organizational skills

Affiliations

Sigma Gamma Rho Sorority Incorporated -Beta Epsilon

Benedict College Honors Program- Treasurer

Sister Act- Member

Timeline

Police Station Intern

Benedict College Police Station
01.2024 - Current

Style Consultant

Target
08.2022 - Current

Work Study Student

Student Housing Department Benedict College
08.2020 - 08.2022

Chick Fil A Team Member

Chick Fil A
02.2018 - 07.2020

Bachelor of Science - Criminal Justice Administration

Benedict College
Zoe Richards