Zoe Rizzo
Grand Island,NY
Summary
Dynamic professional with a strong background in education and healthcare, excelling at Heritage Christian Services. Proven ability to enhance student performance through individualized support and effective communication. Skilled in medical liaison roles, fostering collaboration among healthcare teams while maintaining a friendly, positive attitude. Expertise in instructional techniques and patient care coordination.
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SCIP - R Instructor
Heritage Christian Services
02.2024 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Medical Liaison
Heritage Christian Services
05.2023 - Current
- Served as a liaison between patients'' families and healthcare providers, offering clear communication about medical decisions.
- Served as a key liaison between the pharmacy team and medical professionals, contributing to coordinated patient care efforts.
- Improved patient care quality by continually updating knowledge on new medical procedures, treatments, and medications.
- Improved communication among healthcare professionals by acting as a liaison between physicians, nurses, and other medical staff members.
Education
TASC -
The Trot Access Center
Niagara Falls, NY2016
Skills
- Strong communication skills
- Public speaking
- Class instruction
- Expertise in subject matter
- Group and individual instruction
- Collaborative team player
- Engaging presentation style
- Student engagement
- Instructional techniques
- Adaptable teaching approach
- Recordkeeping
- Adult learning
- Problem-solving
- Conflict resolution
- Team collaboration
- Safety protocols
- Social development
- Medical liaison
- Medical teamwork
- Medical writing
- Supporting medical patients
- Medical record-keeping
- Medical appointments
- Patient medical histories
- Medical support
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Passing Medication
- Order Medication
Certification
CPR
First Aid
Timeline
SCIP - R Instructor
Heritage Christian Services
02.2024 - Current
Medical Liaison
Heritage Christian Services
05.2023 - Current
TASC -
The Trot Access Center
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