Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Leadership & Activities
References
Timeline
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Zoe Roemhildt

Davis,CA

Summary

Dynamic professional with proven expertise in team leadership and workflow management. Skilled in conflict resolution and effective communication. Excel in cultivating positive environments and enhancing operational efficiency. Recognized for mentoring new employees and implementing strategic solutions that elevate customer satisfaction in fast-paced settings.

Overview

12
12
years of professional experience

Work History

Babysitter, House Sitter, Dog and Cat Sitter

Self-Employed
Various Locations, Presently Davis
06.2013 - Current
  • Established an engaging environment prioritizing safety and inclusivity
  • Fostered strong relationships with children, pets, and parents to enhance effective communication.
  • Strong organizational and multitasking skills while managing multiple responsibilities
  • Promote positive behavior and healthy interactions using effective conflict-resolution techniques.

Lead Team Member

SunLife Organics
Larkspur, California
11.2023 - 09.2024
  • Provided mentorship and training to new employees, ensuring they developed confidence in their roles.
  • Led teams through daily operations, assisting with problem-solving and interpersonal conflicts
  • Created a welcoming and inclusive environment for both customers and coworkers
  • Led a high-performance team in a fast-paced food service environment, ensuring efficiency and productivity under pressure
  • Developed and implemented strategic workflows to minimize wait times and enhance customer satisfaction
  • Trained new employees, emphasizing team collaboration, adaptability, and high-stress problem-solving
  • Consistently awarded Employee of the Week based on my positive attitude, customer compliments and excellent performance
  • Managed inventory and optimized supply chain processes to maintain smooth operations during peak hours

Receptionist

Harbor Point Fitness Club
Mill Valley, CA
09.2021 - 11.2023
  • Established a professional and welcoming atmosphere as the primary point of contact for employees, visitors, and clients.
  • Maintained confidential files with meticulous attention to detail, aligning with HR data management best practices.
  • Supported administrative functions by coordinating interviews and organizing onboarding documentation.
  • Facilitated effective communication between administrative staff and front desk team to resolve conflicts and improve collaboration
  • Assisted in event planning and employee engagement initiatives, contributing to a positive workplace culture.
  • Operated and managed a multi-line phone system, streamlining interdepartmental communication for greater operational efficiency.

Lead Team Member

Lavender Bakery
Berkeley, CA
10.2020 - 10.2021
  • Facilitated the onboarding of new team members through mentorship and role modeling.
  • Supervised front-of-house and beverage operations to ensure organization during peak traffic
  • Cultivated a positive customer service culture among staff to enhance guest experiences.
  • Applied strategic service techniques to elevate guest satisfaction and loyalty.
  • Introduced efficient methods to maintain high service standards in a fast-paced café environment.
  • Exhibited calm, solution-oriented leadership during high-pressure situations to sustain operations.
  • Enhanced team communication and cohesion through active listening and clear delegation

Education

Bachelor of Arts - Psychology

University of California
Davis, CA
06-2026

Skills

  • Team leader
  • Trainer
  • Workflow management
  • Administrative support
  • Organizational, problem solving, and conflict resolution skills
  • Fast learner
  • Effective communication
  • Interpersonal skills

Extracurricular Activities

Volunteer, Local Community Outreach Program, Editor and Reporter For School Newspaper

Accomplishments

  • Honors Scholarship at Berkeley City College
  • National Honors Society at Hopkins High School

Leadership & Activities

Editor & Writer, The Royal Page – Hopkins High School

  • Led the Variety section of the school newspaper, assigning stories and managing a team of student reporters.
  • Researched, wrote, and edited articles to ensure accuracy and quality.
  • Assisted with layout design and curated engaging content for publication.
  • Gained experience in writing, editing, leadership, and collaborative communication.

Volunteer, People Serving People Shelter – Minneapolis, MN

  • Assisted in preparing and serving meals to individuals and families experiencing homelessness.
  • Provided frontline support and hospitality in a fast-paced, high-need environment.
  • Cultivated empathy, adaptability, and effective communication while engaging with a diverse population.

Volunteer, Feed My Starving Children – Minneapolis, MN

  • Participated in food-packing sessions to prepare nutritionally balanced meals for global distribution.
  • Contributed to efforts in combating child hunger by ensuring quality control and efficiency during packing events.
  • Fostered a strong sense of global awareness, teamwork, and service through regular volunteer involvement.

References

Excellent references upon request.

Timeline

Lead Team Member

SunLife Organics
11.2023 - 09.2024

Receptionist

Harbor Point Fitness Club
09.2021 - 11.2023

Lead Team Member

Lavender Bakery
10.2020 - 10.2021

Babysitter, House Sitter, Dog and Cat Sitter

Self-Employed
06.2013 - Current

Bachelor of Arts - Psychology

University of California

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Zoe Roemhildt