Zoe Rogers
Summary
Dynamic and dedicated professional with a strong background in customer service, proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash handling and POS systems, demonstrating reliability and a strong work ethic in fast-paced environments. Committed to maintaining high standards of service excellence.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Ingles Supermarket
03.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced daily sales reports.
- Executed inventory management tasks, ensuring stock availability and organization.
- Adapted quickly to changing priorities during peak shopping hours to maintain efficiency.
- Welcomed customers and helped determine their needs.
Barista
Dunkin' Donuts
10.2024 - 01.2025
- Prepared and served a variety of coffee beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations and equipment for efficient operations.
- Assisted customers in menu selection, providing recommendations based on individual tastes.
- Handled cash transactions accurately, ensuring timely processing of customer payments.
- Followed safety and sanitation guidelines to uphold health standards in food preparation areas.
- Engaged with customers to create a welcoming atmosphere, enhancing overall experience.
Front of House Employee
Chic N Run
10.2023 - 07.2024
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Assisted in managing reservations and seating arrangements during peak hours for efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Supported team members during busy shifts, fostering a collaborative environment for optimal service delivery.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Education
No Degree -
James Madison University
Harrisonburg, VA01-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Order taking
- Issue resolution
- POS systems
Timeline
Cashier
Ingles Supermarket
03.2025 - 06.2025
Barista
Dunkin' Donuts
10.2024 - 01.2025
Front of House Employee
Chic N Run
10.2023 - 07.2024
No Degree -
James Madison University
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