Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Zoe Ruddick

Newcastle Upon Tyne,Tyne and Wear

Summary

I am completing an undergraduate degree in Fdsc Counselling and Therapeutic Communication L5 whilst working part-time in support work.

I am driven by a passion for enhancing the lives of others, and I have demonstrated significant improvements in patient care and support efficiency during my tenure at New Prospects. Leveraging strong empathic listening and creative problem-solving skills, I effectively managed complex needs and challenging situations, ensuring the highest standards of care and support.

Work History

Support worker

New Prospects
Whitley Bay, Tyne and Wear
01.2025 - Current

Providing physical and emotional care to an adult with a profound learning difficulty, Autism needs a specific diet (complex needs), help to feed him, him to get washed, get him dressed, do shopping each week, take him to activities (swimming, rebound therapy, physical therapy), and take him to doctors’ appointments, clean his house, and maintaining his garden, fire checks/H&S checks, suggest things to do, he can get overwhelmed so I hold his hand, singing, distract him. Sign risk assessments, follow policies and procedures, keep written logs of any changes/daily records (pen and paper), log food daily checks, give medication twice a day, count his money and safeguard

Education

Fdsc - Counselling and Therapeutic Communication L5

Newcastle College University
Newcastle Upon Tyne
09.2024 -

CertHE - Counselling and therapeutic communication L4

Newcastle College University
Newcastle Upon Tyne
09.2023 - 05.2024

Higher National Diploma - Certificate in Counselling Studies L3

Tyne MET College
Newcastle Upon Tyne
09.2020 - 06.2023

NCFE - Counselling Skills Level 2

Tyne MET College
Newcastle Upon Tyne
09.2019 - 06.2020

Skills

  • Professionalism
  • Creative Problem Solving
  • Empathic
  • Active listener
  • Passionate
  • Reliable and trustworthy
  • Diligent
  • Positive attitude

Affiliations

  • I am involved with a women's football team and am also a keen singer and musician in a local band.

Timeline

Support worker

New Prospects
01.2025 - Current

Fdsc - Counselling and Therapeutic Communication L5

Newcastle College University
09.2024 -

CertHE - Counselling and therapeutic communication L4

Newcastle College University
09.2023 - 05.2024

Higher National Diploma - Certificate in Counselling Studies L3

Tyne MET College
09.2020 - 06.2023

NCFE - Counselling Skills Level 2

Tyne MET College
09.2019 - 06.2020
Zoe Ruddick