Zoe Saunders
Salt Lake City
Overview
10
10
years of professional experience
Work History
Lead
Thirst Catering
10.2023 - Current
- Lead teams of 2–7 employees per shift at catered events and pop-ups
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Coordinate event setup, breakdown, and on-site logistics
- Provide high-quality customer service to event hosts and guests
- Assist with event planning and execution across various venues
- Prepare and serve food and beverages; operate company vans as needed
Shift Lead
Swig
01.2022 - 10.2023
- Supervised teams of 4–7 employees in a fast-paced hospitality environment
- Managed opening and closing procedures, cash handling, and daily operations
- Trained new employees on customer service and food preparation standards
- Kept employees operating productively and working on task to meet business and customer needs.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Caregiver
Private Childcare
01.2016 - 01.2022
- Provided consistent childcare for multiple families
- Maintained safe, structured, and engaging environments
Education
Bachelor of Science - Sustainable Tourism & Hospitality Management
University of Utah
Salt Lake City, UT04-2028
Skills
- Hospitality & Customer Experience
- Event Planning & Coordination
- Team Leadership & Training
- Budgeting & Financial Oversight
- Communication & Interpersonal Skills
- Cash Handling & Point-of-Sale Systems
- Time Management & Organization
- Problem Solving & Adaptability
Timeline
Lead
Thirst Catering
10.2023 - Current
Shift Lead
Swig
01.2022 - 10.2023
Caregiver
Private Childcare
01.2016 - 01.2022
Bachelor of Science - Sustainable Tourism & Hospitality Management
University of Utah
AWARDS & RECOGNITION
Up & Coming Leader Nominee — University of Utah Fraternity & Sorority Life
LEADERSHIP & CAMPUS INVOLVEMENT
- Alpha Phi Fraternity — University of Utah
- Vice President of Finance | 2024 – Present
- Manage chapter budgeting, member dues, and financial records
- Track expenses, process payments, and ensure financial accountability
- Collaborate with executive board to allocate funds for events and operations
- Communicate financial policies, deadlines, and expectations to members
- Executive Board Member | Prior Roles
- Supported chapter leadership, operations, and event planning initiatives
- Contributed to decision-making focused on member engagement and philanthropy
- The Red Thread Project — University of Utah
- Founder & Project Lead
- Founded and led a student-run campus clothing swap and donation initiative
- Coordinated logistics including clothing collection, event setup, and volunteers
- Partnered with community organizations to donate remaining items
- Promoted sustainability, social equity, and community engagement