Zoe Self
Kansas City,MO
Summary
Proactive and detail-oriented employee with demonstrated strengths in skill-acquisition and adaptation to new concepts and techniques. Adept at coordinating with cross-functional teams and external agencies to ensure seamless campaign execution and impactful industry communications. Strong organizational and multitasking abilities combined with excellent written and verbal communication skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Trader Joe's
Kansas City, MO
02.2024 - 04.2024
- Consistently implemented company-customer relations strategies to deliver exceptional service to all guests.
- Cross-trained crew members in multiple positions to meet changing needs.
- Achieved consistent on-time delivery, fostering a culture of promptness within the team.
Server
Blue Bird Bistro
Kansas City, MO
02.2024 - 04.2024
- Maintained a high level of productivity while ensuring excellent customer experiences.
- Advised and informed customers on drink and food menus, including pairings and allergy needs
- Demonstrated commitment to fostering a collaborative work atmosphere and gaining proficiency in supporting colleagues
Front of House Employee
Chick-fil-A
Lee's Summit, MO
01.2021 - 12.2021
- Delighted clients through expedient and informative customer service
- Ensured adherence to health code requirements through consistent cleaning tasks and strict compliance with guidelines.
- Promoted a welcoming atmosphere by greeting customers with a warm smile and friendly voice
Personal Support Worker
Camp Barnabas
Purdy, MO
05.2021 - 08.2021
- Delivered compassionate and personalized care to empower campers in their unique capacities.
- Created supportive environments and routines to foster positive mental health.
- Recognized with the Founder's Five Award for exceptional performance in providing care.
Customer Service Representative
Farmers Insurance
Lenexa, KS
05.2020 - 12.2020
- Collaborated across departments, efficiently resolving customer-related concerns, inquiries, and requests.
- Successfully fulfilled personal, team, and company objectives while working in a customer service role.
- Created a department training system based on personal experience records
Education
Bachelor of Arts (B.A.) - English -
Rockhurst University
Kansas City, MO12.2023
Skills
- Teamwork and Collaboration
- Strategy Development
- Conflict resolution techniques
- Continuous professional development
- Customer Service
- Documentation And Reporting
- Compassionate Caregiving
Timeline
Server
Blue Bird Bistro
02.2024 - 04.2024
Crew Member
Trader Joe's
02.2024 - 04.2024
Personal Support Worker
Camp Barnabas
05.2021 - 08.2021
Front of House Employee
Chick-fil-A
01.2021 - 12.2021
Customer Service Representative
Farmers Insurance
05.2020 - 12.2020
Bachelor of Arts (B.A.) - English -
Rockhurst University
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