Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zoe Smith

Peoria,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.

Fast learner and team player. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Claims Adjustment Scheduler

AdjustPro Solutions
06.2024 - 09.2024
  • Coordinate with sales team, help homeowners file claims with insurance companies.

Mandarin Interpreter

LanguageLine Solutions
01.2019 - 10.2019
  • Using appropriate terminology, processing information quickly and concisely to break the communication barrier in industries including, but not limited to: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911

Bilingual Radiology Scheduler

SimonMed Imaging
11.2016 - 12.2018
  • Helping patients scheduling Radiology exams, assisting patients with medical concerns; Interpreting for Mandarin-speaking patients with booking exams and other medical needs.

Mandarin Teacher

LeTutor Language School
02.2016 - 02.2017
  • Taught students with different age groups and backgrounds, ranging from beginners to advanced level
  • Familiar with both Individual classes and group classes

Event Bartender

Events Plus Inc
05.2016 - 11.2016

Brand advertising and event promoting.

Server

Old Town Gringos
05.2016 - 11.2016

Teaching Assistant Intern

Tarwater Elementary School
09.2015 - 04.2016
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported student learning objectives through personalized and small group assistance.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Mentor, At-Risk Youth

Future for Kids
08.2014 - 11.2015
  • Voluntary mentor and tutor for after-school programs;
  • Helped with community outreach and program planning for at-risk community youth.

Assistant to the Quality Control and Lead Generation Team

ROI Improvements
01.2015 - 07.2015
  • Follow up on customers with production operations and potential future projects; Office Assistant

Social Worker Assistant

Grace Hospice
02.2014 - 05.2014
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
  • Patient visiting and office assisting.
  • Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.

Education

Bachelor of Arts - Educational Studies

Arizona State University
Tempe, AZ
05.2016

Skills

  • Bilingual in English and Mandarin
  • Over 4 years on-sight events interpreting experience
  • Knowledge in Microsoft office programs and other computer skills
  • Customer service
  • Teamwork and collaboration
  • Effective multitasking
  • Schedule coordination
  • Problem-solving
  • Telephone etiquette
  • Attention to detail
  • Strong problem solver
  • Insurance claims processing

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Claims Adjustment Scheduler

AdjustPro Solutions
06.2024 - 09.2024

Mandarin Interpreter

LanguageLine Solutions
01.2019 - 10.2019

Bilingual Radiology Scheduler

SimonMed Imaging
11.2016 - 12.2018

Event Bartender

Events Plus Inc
05.2016 - 11.2016

Server

Old Town Gringos
05.2016 - 11.2016

Mandarin Teacher

LeTutor Language School
02.2016 - 02.2017

Teaching Assistant Intern

Tarwater Elementary School
09.2015 - 04.2016

Assistant to the Quality Control and Lead Generation Team

ROI Improvements
01.2015 - 07.2015

Mentor, At-Risk Youth

Future for Kids
08.2014 - 11.2015

Social Worker Assistant

Grace Hospice
02.2014 - 05.2014

Bachelor of Arts - Educational Studies

Arizona State University
Zoe Smith