Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zoe Solarte Valdes

Thousand Oaks,CA

Summary

Dynamic and detail-oriented professional with a proven track record at Buca Di Beppo, excelling in customer service and order accuracy. Recognized for enhancing customer satisfaction through effective multitasking and teamwork. Certified in food handling, I consistently uphold cleanliness standards while fostering a positive environment in high-pressure situations.

Professional with solid background in food service, showcasing strong organizational skills and customer-focused approach. Adept at ensuring timely and accurate order fulfillment while maintaining high standards of cleanliness and efficiency. Known for effective team collaboration, adaptability to changing needs, and reliability. Skilled in multitasking, problem-solving, and delivering exceptional service to enhance customer satisfaction.

Overview

3
3
years of professional experience

Work History

Take-Out Server

Buca Di Beppo
09.2022 - Current
  • Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Improved safety by adhering to health and sanitation guidelines during food handling.
  • Improved order accuracy with meticulous attention to detail in order preparation.
  • Collaborated with kitchen staff to communicate special order requests, ensuring customer satisfaction.
  • Ensured cleanliness and organization of take-out area, promoting positive environment.
  • Fostered team-oriented environment by assisting coworkers during peak hours.
  • Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Managed multiple food orders to ensure timely delivery to customers, enhancing satisfaction.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Barista

Macha Boba
06.2022 - 09.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Take-Out Server

Love Sushi
06.2022 - 09.2022
  • Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
  • Maintained a clean and organized work area, ensuring efficient service throughout the shift.
  • Upheld food safety standards by properly packaging items to maintain quality during transportation.
  • Optimized use of space in take-out area for faster and more efficient service.
  • Monitored food quality and freshness throughout day.

Education

High School Diploma -

Newbury Park High School
Newbury Park, CA
06-2023

Skills

  • Excellent customer service
  • Customer service
  • Cleanliness standards
  • Food preparation
  • Order accuracy
  • Flexibility
  • Quick learner
  • Teamwork and collaboration
  • Multitasking
  • Task prioritization
  • Staff training
  • Food handler certification

Languages

Spanish
Native or Bilingual

Timeline

Take-Out Server

Buca Di Beppo
09.2022 - Current

Barista

Macha Boba
06.2022 - 09.2022

Take-Out Server

Love Sushi
06.2022 - 09.2022

High School Diploma -

Newbury Park High School

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