Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Zoe Spille

Zoe Spille

Bartender/Server
Tulsa,OK

Summary

Professional with strong background in beverage service, offering expertise in customer engagement and efficient order management. Known for collaborative approach, adaptability, and ensuring high-quality service under varying demands. Skilled in multitasking, maintaining cleanliness, and providing welcoming environment. Reliable team player focused on delivering exceptional guest experiences.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Beverage Server

River Spirit Casino
03.2024 - Current
  • Delivered exceptional customer service by promptly taking drink orders and providing recommendations based on preferences.
  • Maintained cleanliness and organization of service areas, ensuring compliance with health and safety regulations.
  • Operated point-of-sale systems to process transactions accurately and efficiently, enhancing guest experience.
  • Trained new staff on beverage preparation techniques, customer interaction protocols, and operational procedures.
  • Mixed and served a variety of alcoholic and non-alcoholic beverages according to established recipes, ensuring consistent quality and presentation.

Medical Administration Specialist

Air National Guard
09.2020 - Current
  • Managed patient scheduling and appointment coordination, ensuring optimal utilization of clinic resources and minimizing wait times.
  • Processed medical records and maintained electronic health record systems, guaranteeing accuracy and compliance with HIPAA regulations.
  • Collaborated with healthcare providers to streamline administrative workflows, enhancing communication and improving patient care delivery.
  • Assisted in billing and coding processes, verifying insurance information to facilitate timely claims processing and reduce discrepancies.

Team Member

Target
04.2023 - 03.2024
  • Delivered exceptional customer service by effectively communicating with patrons and addressing inquiries during scheduled shifts.
  • Assisted in maintaining cleanliness and organization of work areas, ensuring compliance with health and safety standards.
  • Collaborated with team members to streamline daily operations, enhancing workflow efficiency during peak hours.
  • Trained new staff on operational procedures and customer interaction techniques, fostering a supportive team environment.

Store Manager

Hollister
07.2021 - 04.2023
  • Managed daily store operations, ensuring optimal inventory levels and product availability to meet customer demands.
  • Trained new staff on company policies, customer service standards, and operational procedures to enhance team performance.
  • Implemented visual merchandising strategies to maximize product visibility and drive sales in alignment with brand guidelines.
  • Monitored cash handling processes, ensuring accuracy in financial transactions and adherence to security measures.

Education

High School Diploma -

Union High School
Tulsa, United States
05.2001 -

Skills

Excellent customer service

Certification

CPR

Timeline

CPR

04-2025

Alchohol License

04-2025

Food Handlers

04-2025

Beverage Server

River Spirit Casino
03.2024 - Current

Team Member

Target
04.2023 - 03.2024

Store Manager

Hollister
07.2021 - 04.2023

Medical Administration Specialist

Air National Guard
09.2020 - Current

High School Diploma -

Union High School
05.2001 -

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Zoe SpilleBartender/Server
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