Zoe Spivak
Boston,MA
Summary
I am a dynamic, performance-driven, technology savvy business manager. I have a broad background in problem-solving strategies and customer relations. My skills in maximizing resource utilization to support scalable operations and increase bottom-line profitability comes naturally and my years of experience have deepened by skills in maintaining strong internal and external relationships.
Overview
14
14
years of professional experience
Work History
Start-Up Business Manager
LiiRN
New York, NY
- Monitored progress by establishing plans, budgets and measuring results.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Developed and implemented performance review system and directed the onboarding process
- Researched and implemented a centralized system of communication to streamline information across departments and teams
Operations Associate
Souza and Associates
New York, NY
10.2016 - 06.2018
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Contributed to the development and evolution of the emerging business model
- Created best practices and processes for the ever-changing business
- Created a system to track all client interactions
- Developed creative ideas ad proposals according to the client's needs and business development goals
Production Manager
Mimi Brown Studio
New York, NY
09.2016 - 01.2018
- Provided administrative support to executives by scheduling meetings, coordinating travel, tracking expenses and generating reports.
- Communicated with vendors, obtaining costs, understanding rules and regulations of the venues, ordering services, creating timelines and providing on-site support.
- Contributed to strategic planning of theme development and pitched ideas to secure attendees, event speakers and sponsors.
- Demonstrated ability to create alternative strategies when production plans were changed due to unforeseen circumstances.
Consultant and Freelance Floral Designer
Don't Know
New York, NY
03.2016 - 03.2018
- Got to come up with a few bullet points here
- and here
- and here
Sales Executive
810 Showroom
New York, NY
01.2011 - 08.2015
- Developed systems and reports to improve business operations and profitability by providing staff with vital data to reach sales goals.
- Maintained active communication across departments to plan and execute strategies for 15 represented brands.
- Compiled and analyzed sales data to develop production plans.
- Built and sustained strong growth-oriented relationships with hundreds of specialty and department stores.
- Managed sales representatives in several states, training, and providing ongoing development to sales team.
Sales Executive, Southeast Regional Director
Joe's Jeans, Hotline Showroom
New York, NY
06.2004 - 01.2011
- Led representative and fashion liaison for major markets in New York, Las Vegas and Atlanta.
- Increased brand exposure and potential client base.
- Spearheaded expansion of regional sales.
- Established and oversaw SE operations and managed Atlanta-based showroom.
- Compiled and analyzed sales data for future production plans.
- Identified new business opportunities and initiated brand development campaigns.
Education
Bachelor of Arts -
Lehigh University
Bethlehem, PASkills
- Strategic Planning
- Budget administration
- Logistics management
- Documentation and reporting
- Creation and implementation of best practices
- Run operations and resource allocation for small companies
- Business planning and solutions for pain points in growing companies
- Creating systems of communication
- Understand employee benefits and tax issues
- Recruiting and hiring from creating job descriptions to interviewing and onboarding
- Creating and implementing performance review systems
- Translating technical information to create wider understanding across disciplines
- Managing complicated schedules and calendars
- Event planning
Timeline
Operations Associate
Souza and Associates
10.2016 - 06.2018
Production Manager
Mimi Brown Studio
09.2016 - 01.2018
Consultant and Freelance Floral Designer
Don't Know
03.2016 - 03.2018
Sales Executive
810 Showroom
01.2011 - 08.2015
Sales Executive, Southeast Regional Director
Joe's Jeans, Hotline Showroom
06.2004 - 01.2011
Start-Up Business Manager
LiiRN
Bachelor of Arts -
Lehigh University
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