Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Zoe Stiefel

Zoe Stiefel

Portland,OR

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

7
7
years of professional experience

Work History

Cashier/Sales Associate

Fred Meyer
Portland, OR
03.2019 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Prepared merchandise for purchase or rental.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Adhered to company initiatives and achieved established goals.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed trusting relationships with customers by making personal connections.
  • Offered customers carry-out service at completion of transaction.
  • Performed other duties as assigned by management.
  • Handled customer complaints in a professional manner.

Key Club Activity Coordinator

Hermiston High School Key Club
Hermiston, Oregon
08.2017 - 06.2018
  • Organized and implemented numerous volunteer opportunities.
  • Worked very closely with our club president and other high-ranking members to keep order at meetings and club outings.
  • Planned and facilitated special events, such as holiday parties, conventions, club members' birthdays, and farewell ceremonies.
  • Created and maintained a positive environment for new and old members.
  • Provided guidance to club officers on how to handle difficult situations.
  • Welcomed and encouraged new ideas from members.
  • Assisted in budgeting tasks related to activity supplies, equipment purchases, and facility rentals.
  • Developed plans with club officers for bringing in more potential members.
  • Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
  • Formed great relationships with all club officers.
  • Attended annual conventions for the club in order to gather new ideas and work on improving our work.

Education

High School Diploma -

Hermiston High School
Hermiston, OR
06-2018

Some College (No Degree) - General Studies

Portland Community College
Portland, OR

Skills

  • Payment Processing
  • Cash Register Operation
  • POS Systems
  • Cash Handling
  • Drawer balancing
  • Payment Collection
  • Product Recommendations
  • Returns processing
  • ID Verification
  • Stocking and replenishing
  • Customer service excellence
  • Regulatory Compliance
  • Retail Merchandising
  • Order Taking
  • Inventory Management
  • Loss Prevention
  • Sales expertise
  • Guest inquiries
  • Order Packaging
  • Issue Resolution
  • Report Preparation
  • Currency counting
  • Training and development
  • Order Verification
  • Staff Mentoring
  • Cleaning and sanitizing
  • Written and verbal communication
  • Product Knowledge
  • Scanner operations
  • Loyalty Program Promotion
  • Proficient in Microsoft Excel and Word

Affiliations

  • Enjoy reading a variety of books, essays, poetry, and comics.
  • Pride myself in writing whether it's short stories or blurbs from my life.
  • Relish in deep cleaning and organizing my personal space.
  • Avid music listener and have fun discussing or recommending artists.
  • Fond of learning about different times in history.

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Cashier/Sales Associate

Fred Meyer
03.2019 - Current

Key Club Activity Coordinator

Hermiston High School Key Club
08.2017 - 06.2018

High School Diploma -

Hermiston High School

Some College (No Degree) - General Studies

Portland Community College

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Zoe Stiefel