Zoe Stover
KELSO,WA
Summary
Passionate about creating healthy working relationships through strong and clear communication, focused on efficiency and organization.
Strong desire to help others and make a positive impact.
Overview
15
15
years of professional experience
Work History
Storeroom Manager
Owens Illinois, O-I
07.2019 - Current
- Reduced stock discrepancies by conducting regular audits and maintaining accurate records of all stored items.
- Improved order fulfillment times with efficient space utilization and optimized storage layouts for various product types.
- Developed strong vendor relationships, negotiating favorable contract terms and ensuring timely delivery of supplies.
- Collaborated with other department managers to forecast demand accurately, avoiding stockouts or overstock situations.
- Facilitated clear communication between warehouse teams and other departments within the organization for seamless operations integration.
- Established emergency response procedures in line with company policies leading to quicker resolution during unforeseen circumstances.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
Quality Lab
Owens Illinois, O-I
01.2017 - 07.2019
- Improved product quality by conducting thorough laboratory testing and analysis on raw materials, in-process samples, and finished products.
- Enhanced production efficiency by providing timely and accurate data for process control adjustments.
- Reduced waste generation with meticulous monitoring of process parameters and prompt corrective actions.
- Conducted routine calibration of analytical instruments for optimal accuracy and precision in test results.
- Supported continuous improvement initiatives by participating in quality audits, identifying areas of concern, and implementing corrective actions.
- Assisted in the creation of technical reports summarizing laboratory findings for internal stakeholders as well as external clients when required.
- Completed recordkeeping, filing and data entry duties.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Performed tests and inspections to conform to established standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Palletizer Operator
Owens Illinois, O-I
10.2016 - 01.2017
- Enhanced production efficiency by maintaining and operating palletizing equipment properly.
- Ensured product quality by inspecting finished products before packaging and shipping.
- Maintained a clean and safe work environment, adhering to strict safety protocols during operation of machinery.
- Assisted in training new Palletizer Operators, sharing expert knowledge to enhance their skills and performance.
- Troubleshot equipment malfunctions promptly, ensuring minimal disruption to production schedules.
- Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.
- Operated forklifts safely when necessary, assisting in moving palletized products throughout the facility as required.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Production Worker
Owens Illinois, O-I
01.2015 - 10.2016
- Performed number of roles and responsibilities including
- Shift Foreman
- Quality Assurance,
- Heavy Equipment Operation,
- Bulk and Case Packaging Equipment operation.
Merchandiser
Southern Wine And Spirits
10.2012 - 01.2015
- Provided exceptional after-sales support services that included handling returns or exchanges promptly while maintaining a focus on client satisfaction throughout the process.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Merchandiser
Columbia Distributing
09.2011 - 10.2012
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
Merchandise Associate
Acosta Sales And Marketing
01.2009 - 10.2011
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Rotated manufacturer products.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Arranged consistent shelves, bins, and racks at 20+ locations by following established planograms.
Education
GED -
Scappoose High School
Scappoose, OR10.2006
Skills
- Organization
- Works well in group settings or independently
- Creating file systems
- Vendor relations
- Basic Math
- Microsoft Office
- SAP
- Customer Service
- Problem solving
- Purchasing management
- Warehouse Operations
- Demand forecasting
- Space Optimization
- Expense Control
- Stock replenishment
- Purchasing strategies
- Shipment Processing
- Shipping coordination
- Forklift Operation
- Cost Reduction
- Vendor Management
- Order Management
- Inventory Reconciliation
- Service Coordination
- Shipping and receiving
- Documentation
- Quality Control
- Problem-Solving
- Goods Movement Planning
- Relationship Building
- Team Collaboration
- Inventory Management Software
- Loading and unloading
- Interpersonal Skills
- Adaptability and Flexibility
- Materials Monitoring
- Maintenance and Repair Orders
Timeline
Storeroom Manager
Owens Illinois, O-I
07.2019 - Current
Quality Lab
Owens Illinois, O-I
01.2017 - 07.2019
Palletizer Operator
Owens Illinois, O-I
10.2016 - 01.2017
Production Worker
Owens Illinois, O-I
01.2015 - 10.2016
Merchandiser
Southern Wine And Spirits
10.2012 - 01.2015
Merchandiser
Columbia Distributing
09.2011 - 10.2012
Merchandise Associate
Acosta Sales And Marketing
01.2009 - 10.2011
GED -
Scappoose High School
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