Zoe Swigart
Student
Bend,OR
Summary
Reliable individual displaying skills in communication and customer service.
Overview
7
7
years of professional experience
Work History
Childcare Assistant Teacher
Munchkin Manor Child Care
11.2020 - 05.2025
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
- Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Sales Associate
Spencer's Gifts
10.2018 - 01.2019
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Town Pump
04.2018 - 10.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Bath and Body Work
06.2020 - 09.2020
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
GED -
Lifelong Learning Center
Missoula 05.2001 -
Skills
Classroom organization
Health and safety
Parent communication
CPR and first aid certified
Friendly and likeable
Active listener
Special needs experience
Customer service
Cleaning and sanitation
Verbal communication
Strong work ethic
Adaptability and flexibility
Timeline
Childcare Assistant Teacher
Munchkin Manor Child Care
11.2020 - 05.2025
Sales Associate
Bath and Body Work
06.2020 - 09.2020
Sales Associate
Spencer's Gifts
10.2018 - 01.2019
Sales Associate
Town Pump
04.2018 - 10.2018
GED -
Lifelong Learning Center
05.2001 -