Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Swigart

Student
Bend,OR

Summary

Reliable individual displaying skills in communication and customer service.

Overview

7
7
years of professional experience

Work History

Childcare Assistant Teacher

Munchkin Manor Child Care
11.2020 - 05.2025
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
  • Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Sales Associate

Spencer's Gifts
10.2018 - 01.2019
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Town Pump
04.2018 - 10.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Bath and Body Work
06.2020 - 09.2020
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

GED -

Lifelong Learning Center
Missoula
05.2001 -

Skills

    Classroom organization

    Health and safety

    Parent communication

    CPR and first aid certified

    Friendly and likeable

    Active listener

    Special needs experience

    Customer service

    Cleaning and sanitation

    Verbal communication

    Strong work ethic

    Adaptability and flexibility

Timeline

Childcare Assistant Teacher

Munchkin Manor Child Care
11.2020 - 05.2025

Sales Associate

Bath and Body Work
06.2020 - 09.2020

Sales Associate

Spencer's Gifts
10.2018 - 01.2019

Sales Associate

Town Pump
04.2018 - 10.2018

GED -

Lifelong Learning Center
05.2001 -
Zoe SwigartStudent
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