Zoe Thompson
Ridgecrest,CA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shipping Coordinator
MAU Workforce Solutions
Hendersonville, NC
08.2022 - 07.2023
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Compared and verified identifying information of outgoing shipments.
- Created purchase orders for materials needed to fulfill customer orders.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Performed regular cycle counts of inventory stored in warehouse locations.
Barista Trainer/Assistant Manager
Ingles Supermarket
Hendersonville, NC
04.2021 - 06.2022
- Monitored staff performance to ensure adherence to company standards.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Participated in regular meetings with store managers to discuss employee performance metrics.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
Education
GED -
Blue Ridge Community College
Flat Rock, NC07-2023
Skills
- Product Knowledge
- Staff Training
- Customer Service
- Team Player
- People Person
- Computer Literate
- Eager to Improve and Learn New Skills
Certification
- CompTIA Security +
- Currently Pursuing Comptia A+ Certification
- Forklift Certified
References
Kevin Moschkin: (303) 710-0312 MAU Shift Supervisor
Garitt Luker: (920) 279-6190 MAU Site Manager
Timeline
Shipping Coordinator
MAU Workforce Solutions
08.2022 - 07.2023
Barista Trainer/Assistant Manager
Ingles Supermarket
04.2021 - 06.2022
GED -
Blue Ridge Community College