Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Zoe Thompson

Zoe Thompson

Ridgecrest,CA

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shipping Coordinator

MAU Workforce Solutions
Hendersonville, NC
08.2022 - 07.2023
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Compared and verified identifying information of outgoing shipments.
  • Created purchase orders for materials needed to fulfill customer orders.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Performed regular cycle counts of inventory stored in warehouse locations.

Barista Trainer/Assistant Manager

Ingles Supermarket
Hendersonville, NC
04.2021 - 06.2022
  • Monitored staff performance to ensure adherence to company standards.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Participated in regular meetings with store managers to discuss employee performance metrics.
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.

Education

GED -

Blue Ridge Community College
Flat Rock, NC
07-2023

Skills

  • Product Knowledge
  • Staff Training
  • Customer Service
  • Team Player
  • People Person
  • Computer Literate
  • Eager to Improve and Learn New Skills

Certification

  • CompTIA Security +
  • Currently Pursuing Comptia A+ Certification
  • Forklift Certified

References

Kevin Moschkin: (303) 710-0312     MAU Shift Supervisor

Garitt Luker: (920) 279-6190     MAU Site Manager

Timeline

Shipping Coordinator

MAU Workforce Solutions
08.2022 - 07.2023

Barista Trainer/Assistant Manager

Ingles Supermarket
04.2021 - 06.2022

GED -

Blue Ridge Community College

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Zoe Thompson