Zoe Ward-Smith

• Assisted customers with product selection and general questions enhancing overall shopping experience
• Maintained cleanliness and organization of bakery display and overall department
• Operated bakery equipment safely and efficiently, adhering to health regulations
• Collaborated with team members to divide tasks and get product on the shelves
• Experience working with a espresso machine and making drinks

Led a team of junior counselors for the past 3 summers, teaching horsemanship, leadership, and tasks around the farm. Prior to being a lead counselor, I volunteered as a junior counselor.

• Acquired communication skills while working with children of different ages and learning abilities as well as communicating with parents
• Developed engaging activities to enhance social skills and teamwork among participants
• Supervised the junior counselors. helping then with their individual children as needed and taught some of them how to do my role when I passed it on
• Practiced active listening in order to tailor to their needs and concerns

• Developed strong communication and customer service skills by learning to work in a fast-paced restaurant environment.
• Delivered customer service, ensuring a positive dining experiences for guests.
• Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests

• Assisted in daily training to enhance horse performance and behavior
• Helped with tasks around the barn - General cleaning, manual labor, lifted things 50+ pounds, made grain, and cared for them
• Managed communication with other trainers and horse owners
• Individualized support – taught lessons for children up to 16 years of age, tailored my lesson plans and what we would work on based on skill level and riding capabilities