Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Zoe White

Gold Beach,OR

Summary

Skilled in providing high-quality customer service as an Answering Service Operator. Strengths include effective communication skills, multitasking under pressure, and managing high call volume with professionalism. Have consistently ensured client satisfaction by addressing inquiries promptly and resolving issues efficiently. Demonstrated ability to make a positive impact on company's overall customer service ratings through diligent work ethic and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Compassionate Community Care Worker with experience in providing both physical and emotional support to clients. Strengths include active listening, empathy, and strong interpersonal skills, coupled with knowledge of community resources to aid client needs. Demonstrated ability to build trust with diverse populations and impact the lives of individuals through personalized care plans.

Overview

3
3
years of professional experience

Work History

Housekeeping and Laundry Attendant

Pacific Reef Hotel
Gold Beach, OR
06.2023 - 11.2023
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Stocked linen closets with fresh linens and supplies.
  • Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
  • Checked inventory of cleaning supplies and ordered more when needed.
  • Inspected each room after housekeeping staff completed their work.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.
  • Reported any maintenance issues to the manager immediately for resolution.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.

Deli Associate

Pilot Flying J Travel Center
Oakland, OR
06.2022 - 02.2023
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Maintained cleanliness of deli area, including tables and counters.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
  • Prepared sandwiches according to customer specifications.
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Maintained high level of professionalism while interacting with customers and coworkers alike.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.

Warehouse Packer

OnTrac
Reno, NV
01.2021 - 12.2021
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Operated forklift to move, load, and unload materials from trucks or other vehicles.
  • Collected empty pallets for reuse or disposal in accordance with company policy.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Followed safety protocols while operating machinery such as conveyors and hoists.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Education

High School Diploma -

Gold Beach Highschool
Gold Beach, OR
06-2020

Skills

  • Customer service
  • Attention to detail
  • Complex Problem-solving
  • Computer skills
  • Organizing work stations
  • Continuous development
  • Positive attitude
  • Verbal and written communication
  • Creativity and innovation
  • Adaptability and flexibility
  • Workplace safety
  • Heavy lifting
  • Clear communication
  • Relationship building
  • Teamwork and collaboration
  • Empathy and compassionate care
  • Multitasking Abilities
  • Observational skills
  • Respectful and compassionate
  • Emotional support
  • Problem-solving
  • Conflict resolution abilities

Affiliations

  • Art holds a big part of my heart in my life
  • I love gardening and cooking
  • Reading books in my spare time
  • spreading positivity whenever I can, because you never know what someone is going through.

Timeline

Housekeeping and Laundry Attendant

Pacific Reef Hotel
06.2023 - 11.2023

Deli Associate

Pilot Flying J Travel Center
06.2022 - 02.2023

Warehouse Packer

OnTrac
01.2021 - 12.2021

High School Diploma -

Gold Beach Highschool
Zoe White