Zoe Wilburn
Tempe,AZ
Summary
Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
Certification
12
12
years of professional experience
Work History
CNA - Certified Nursing Assistant
Ahwatukee Post Acute
Phoenix, AZ
01.2024 - Current
CNA - Certified Nursing Assistant
Ridgecrest Post Acute
Phoenix, AZ
10.2023 - 01.2024
- Supported patients in daily tasks to improve quality of life.
- Monitored patients' vital signs and behaviors to detect health changes.
- Provided support to patients in performing daily tasks for enhanced quality of life.
- Responded promptly to patient call lights to ensure timely assistance.
CNA - Certified Nursing Assistant/Caregiver
Inspira Gateway
Mesa, AZ
08.2023 - 10.2023
CNA - Certified Nursing Assistant
Citadel Post-Acute
Mesa, AZ
04.2023 - 08.2023
CNA - Certified Nursing Assistant
Westminster Village North
Indianapolis, IN
04.2022 - 04.2023
- Worked in a nursing home and nursing facility
- Provided nutritious meals to enhance resident well-being
- Assisted residents with personal hygiene to promote dignity and comfort
- Delivered compassionate care and companionship to enhance resident well-being
- Assisted nursing staff in safely lifting residents during transfers
- Monitored vital signs to ensure prompt identification of health concerns
- Coordinated activities for residents
CNA - Certified Nursing Assistant
Greenbriar Village Assisted Living & Memory Care
Indianapolis, IN
05.2021 - 04.2022
Certified Nurse Assistant
Golden Living Centers
Greenfield, IN
05.2020 - 05.2021
- Assisted in daily living activities at nursing facility and nursing home to support patient care
- Recorded and monitored vital signs of patients during shifts
- Tracked and assessed patients' vital signs for health monitoring of patients during shifts
Shift Leader
Dunkin Donuts
Indianapolis, IN
02.2018 - 01.2019
- Ensured customer satisfaction through effective communication and assistance.
- Customer Service
- Cash Handling
- Delegated tasks to team members to ensure efficient workflow and coverage during peak hours
- Executed cash handling procedures to maintain financial integrity during transactions.
Cashier/Customer Service/ Shift Manager
Lassens
Los Angeles, CA
02.2016 - 12.2017
- Greeted shoppers and processed cash, card, and mobile payments at Lassens registers.
- Provided friendly greetings to customers and processed cash, card, and mobile payments at Lassens registers.
- Balanced cash drawer and verified transactions during shift close procedures.
- Verified cash drawer accuracy during closing procedures and verified transactions during shift close procedures.
Cashier
Dunkin Donuts
Santa Monica, CA
04.2015 - 02.2016
- Delivered customer service and processed transactions while documenting temperatures and preparing food and beverages to ensure quality and customer satisfaction.
- Handled cash, credit, and mobile payments following store procedures
- Managed cash handling procedures effectively, credit, and mobile payments following store procedures
- Prepared Dunkin Donuts beverages and packaged bakery items for service
Education
High school or equivalent -
Los Angeles High School
Los Angeles, CA 12.2013 - 06.2014
Skills
- Nursing
- Patient Care
- Vital Signs
- Memory Care
- Dementia care
- Personal Care Assistance
- Toileting assistance
- Personal Hygiene Support
- Nutritional Support
- Caregiving
- Patient Interaction
- Patient Care Coordination
- Patient Record Management
- Patient management
- Infection Control
- Safety protocols
- Documenting behaviors
- Healthcare Communication
- HIPAA compliance
- Healthcare ethics
- Emotional support
- Team Member
- Team collaboration
- Shift Management
- Shift Supervisor
- Time management
- Problem solving
- Administrative Support
- Customer service
- POS
- Clear communication
- Maintaining privacy
- Hygiene support
- Meal assistance
- ADL assistance
- Hygiene support
- Meal assistance
- ADL assistance
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Certified Nursing Assistant (CNA)
- CNA
- June 2020
Timeline
CNA - Certified Nursing Assistant
Ahwatukee Post Acute
01.2024 - Current
CNA - Certified Nursing Assistant
Ridgecrest Post Acute
10.2023 - 01.2024
CNA - Certified Nursing Assistant/Caregiver
Inspira Gateway
08.2023 - 10.2023
CNA - Certified Nursing Assistant
Citadel Post-Acute
04.2023 - 08.2023
CNA - Certified Nursing Assistant
Westminster Village North
04.2022 - 04.2023
CNA - Certified Nursing Assistant
Greenbriar Village Assisted Living & Memory Care
05.2021 - 04.2022
Certified Nurse Assistant
Golden Living Centers
05.2020 - 05.2021
Shift Leader
Dunkin Donuts
02.2018 - 01.2019
Cashier/Customer Service/ Shift Manager
Lassens
02.2016 - 12.2017
Cashier
Dunkin Donuts
04.2015 - 02.2016
High school or equivalent -
Los Angeles High School
12.2013 - 06.2014