Zoe Young
Austin
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
7
7
years of professional experience
Work History
Caregiver to Adults With Austism
Private Family Client
Austin, TX
02.2026 - Current
- Provided daily assistance with personal care and hygiene to enhance client comfort and dignity.
- Administered medication according to prescribed schedules, ensuring adherence and safety standards.
- Developed engaging activities tailored to client interests, promoting mental stimulation and emotional well-being.
- Maintained a clean and safe living environment by performing household tasks and organizing spaces efficiently.
- Communicated effectively with family members regarding client needs, fostering trust and collaboration in care plans.
- Monitored vital signs regularly, reporting changes promptly to healthcare professionals for timely intervention.
- Assisted in mobility support, encouraging independence while ensuring safety during daily activities and outings.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Daycare Teacher
Mama Melli's Childcare Center
Austin, TX
07.2022 - 05.2025
- Developed and implemented engaging lesson plans to support children's emotional and cognitive development.
- Fostered a safe and nurturing environment for children, promoting positive behavior and social skills.
- Collaborated with parents to discuss children's progress and address individual needs effectively.
- Monitored daily activities, ensuring compliance with health and safety regulations in childcare settings.
- Trained new staff on classroom management techniques and child development best practices.
- Conducted assessments to evaluate children's developmental milestones and adjusted programs accordingly.
- Enhanced communication strategies among staff to improve teamwork and overall program effectiveness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Private Nanny to Child With Autism
Private Family Client
Austin, TX
11.2023 - 02.2024
- Provided personalized care and supervision for children, ensuring a safe and nurturing environment.
- Developed engaging educational activities to promote cognitive and social development in children.
- Coordinated daily schedules, including meals, playtime, and educational sessions, enhancing routine consistency.
- Communicated effectively with parents regarding children's progress and any concerns, fostering strong relationships.
- Implemented behavior management techniques to encourage positive interactions among siblings and peers.
- Maintained cleanliness and organization of children's play areas, promoting a healthy living space.
- Monitored children's health and well-being, promptly addressing any medical or emotional needs as they arose.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Receptionist
Nail Garden
Austin, TX
05.2020 - 05.2021
- Managed front desk operations, ensuring a welcoming environment for clients.
- Scheduled appointments and coordinated services to optimize staff efficiency.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Maintained accurate records of client visits and transactions in the booking system.
- Assisted in training new reception staff on procedures and best practices.
- Implemented inventory tracking for salon supplies, reducing waste and costs.
- Developed promotional materials to increase service awareness among clients.
- Collaborated with management to improve workflow processes within the reception area.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Opening Manager
Amy's Ice Creams
Austin, TX
08.2019 - 03.2020
- Oversaw daily operations to ensure efficient service and product quality.
- Trained and mentored staff on customer engagement and operational procedures.
- Implemented inventory management practices to optimize product availability.
- Coordinated scheduling to align workforce with peak demand periods.
- Enhanced customer experience through strategic menu updates and promotions.
- Monitored performance metrics to identify areas for process improvement.
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problem-solving.
- Monitored facility maintenance needs, liaising with external contractors when necessary to keep premises clean, functional, and visually appealing at all times.
- Assessed employee performance regularly, providing constructive feedback and coaching for improvement as needed.
- Implementing quality control measures ensured consistent service standards across all aspects of the business during opening hours.
- Ensured adherence to company policies and safety regulations, maintaining a safe working environment for all team members.
- Increased overall efficiency during opening shifts by delegating tasks effectively among the team members.
Education
High School Diploma -
Stephen F Austin High School
Austin, TX12-2019
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Patient care
- Daily living assistance
- Personal hygiene assistance
- Emotional support
- Strong ethics
- Relationship building
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Team collaboration
Timeline
Caregiver to Adults With Austism
Private Family Client
02.2026 - Current
Private Nanny to Child With Autism
Private Family Client
11.2023 - 02.2024
Daycare Teacher
Mama Melli's Childcare Center
07.2022 - 05.2025
Receptionist
Nail Garden
05.2020 - 05.2021
Opening Manager
Amy's Ice Creams
08.2019 - 03.2020
High School Diploma -
Stephen F Austin High School