Zoe Zebley
Camden,DE
Summary
Driven Medical Assistant with a track record of enhancing patient care and streamlining medical office operations at Delaware Back Pain. Excelled in HIPAA compliance and patient scheduling, while delivering exceptional customer service. Proven ability to adapt and collaborate, ensuring efficient workflow and high satisfaction levels. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Delaware Back Pain
08.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Server
Red Lobster
02.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Dogfish Head Brewings and Eats
04.2021 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Friendlys Family Resturant
06.2020 - 04.2021
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Caesar Rodney Highschool
Camden06.2021
Patient Care Technician Certification -
Delaware Technical Community College
DE06.2021
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Patient-focused care
Reliable team player
Appointment Setting
Medical office administration
Adaptable
Strong Work Ethic
Exceptional customer service
Timeline
Medical Assistant
Delaware Back Pain
08.2022 - 06.2023
Server
Red Lobster
02.2022 - 03.2023
Host
Dogfish Head Brewings and Eats
04.2021 - 06.2022
Server
Friendlys Family Resturant
06.2020 - 04.2021
High School Diploma -
Caesar Rodney Highschool
Patient Care Technician Certification -
Delaware Technical Community College
Similar Profiles
Sandra AzconaSandra Azcona
Medical Transportation Driver at Datta Endoscopic Back Surgery And Pain CenterMedical Transportation Driver at Datta Endoscopic Back Surgery And Pain Center
Katie RuppertKatie Ruppert
Certified Yoga Instructor at Back Pain CenterCertified Yoga Instructor at Back Pain Center
Tiffany ChangTiffany Chang
Office Administrator/Doctor's Assistant at Head & Neck & Back Pain ClinicOffice Administrator/Doctor's Assistant at Head & Neck & Back Pain Clinic