Zoe Zenhye
Ladson,SC
Summary
Customer-focused professional with expertise in food safety and service excellence. Enhances guest experiences while ensuring cleanliness and organization. Strong critical thinking and problem-solving abilities support efficient operations. Skilled in cash register operations and fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Blue Cafe and Wellness Market
Summerville, South Carolina
01.2026 - Current
- Delivered excellent customer service to enhance guest experience at Blue Cafe.
- Greeted customers and cultivated positive experiences in line with company standards.
- Prepared and served beverages and food items in compliance with safety guidelines.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained cleanliness and organization of dining and kitchen areas consistently.
- Stocked inventory to maintain freshness and ensure product accessibility.
- Operated point-of-sale system accurately for transactions and orders.
- Collaborated with team members to meet peak hour demands efficiently.
- Executed store opening and closing procedures following management instructions.
- Provided training and guidance to new team members.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Collaborated with management on developing strategic plans for achieving business goals.
Shift Leader
Playa Bowls
Summerville, South Carolina
10.2024 - 12.2025
- Supervised and led employees to maintain productivity and customer service levels.
- Monitored employee performance and provided feedback to promote teamwork.
- Trained new team members on proper procedures and customer service techniques.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Collaborated with team to develop new menu items and improve service efficiency.
- Delegated tasks to staff to ensure an organized work environment.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Upheld company standards and compliance requirements for operations.
- Utilized POS systems efficiently for order processing and inventory management.
Education
High School Diploma -
Cane Bay High School
Summerville, SC05-2025
Some College (No Degree) - Esthetics
Trident Technical College
Moncks Corner, SC08-2026
Skills
- Food preparation
- Cleaning and sanitation
- Food quality control
- Inventory management
- Customer service
- Customer engagement
- Employee training
- Team collaboration
- Time management
- Attention to detail
- Continuous improvement
- Conflict resolution
- Adaptability and reliability
- Positive attitude
Timeline
Crew Team Member
Blue Cafe and Wellness Market
01.2026 - Current
Shift Leader
Playa Bowls
10.2024 - 12.2025
High School Diploma -
Cane Bay High School
Some College (No Degree) - Esthetics
Trident Technical College