A driven geoscience student with a background in research and customer engagement. Excelled in customer service, significantly enhancing customer satisfaction at TaskUS. Skilled in public outreach, building curriculums surrounding nature education for youth. Recognized for outstanding contribution to team success and commitment to excellence.
Assisting in the research of redox reactions occurring on Mars in aqueous settings. Prepared reactor vials within an Anaerobic chamber. Trained on Raman Spectrometer. Presented poster at the Texas Area Planetary Science meeting.
Developed programs for youth summer programs and assisted with city's recreational sports leagues. Assisted with administration at city-wide events. Developed and led week-long outdoor educational programs for 9-12 year olds and 3-5 year olds.
Resolved client customer concerns. Provided a human touch to customer support emails and effectively communicate solutions in a concise manner. Recognized by Team Lead for providing comprehensive customer support and exemplifying TaskUS core values.
Educated customers about our supplements and other products for healthy living. Answered incoming calls from customers. Conducted cash and credit cash transactions through the Square POS system. Stocked shelves. Pulled items from the warehouse. Assisted customers with returning and exchanging items. Provided a friendly environment for the customers.