Zoe A. Vidrine
Lake Charles,LA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
16
16
years of professional experience
Work History
Keyhold/Retail Store Manager
Boot Barn Holdings Inc.
10.2021 - 03.2024
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Head of Housekeeping Services
The Tobacco Company Club
02.2018 - 07.2021
- Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
- Maintained a safe working environment through rigorous adherence to OSHA regulations and industry best practices.
- Managed annual budget planning for housekeeping department by reviewing expenses, forecasting future needs, and identifying areas for cost reduction.
- Developed comprehensive training programs to ensure all housekeeping staff members were well-versed in cleaning techniques, safety protocols, and company policies.
Environmental Services Housekeeper
West Calcasieu Cameron Hospital
09.2008 - 11.2020
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Education
GED -
Dreher High School
05.2004
Skills
- Customer Service
- Strong multi-tasking
- Problem-Solving
- Retail Operations
- Decision-making skill
- Dependable and reliable
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Keyhold/Retail Store Manager
Boot Barn Holdings Inc.
10.2021 - 03.2024
Head of Housekeeping Services
The Tobacco Company Club
02.2018 - 07.2021
Environmental Services Housekeeper
West Calcasieu Cameron Hospital
09.2008 - 11.2020
GED -
Dreher High School
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