Zoee Campbell
Front Desk Receptionist
Norman,OK
Summary
Dynamic and results-driven professional with extensive experience in customer service and front office management at Staybridge Suites Hotel. Proven ability to enhance guest relations and achieve sales targets through effective communication and cash handling. Recognized for maintaining a welcoming environment and ensuring confidentiality of sensitive information.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Staybridge Suites Hotel
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Sales Associate
Walmart
12.2021 - 10.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Server
Oklahoma State University
03.2021 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dishwasher
Rogers State University
11.2018 - 05.2020
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Followed supervisor instructions to complete tasks on time.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Education
High School Diploma -
Claremore High School
Claremore, United States 05.2001 -
Skills
Customer service
Guest relations
Front office management
Cash handling
Time management
File management
Office organization
Listening skills
Administrative support
Oral and writing communication
Data entry
Timeline
Front Desk Receptionist
Staybridge Suites Hotel
06.2024 - Current
Sales Associate
Walmart
12.2021 - 10.2022
Server
Oklahoma State University
03.2021 - 11.2021
Dishwasher
Rogers State University
11.2018 - 05.2020
High School Diploma -
Claremore High School
05.2001 -
Similar Profiles
Leticia ChigoLeticia Chigo
Assistant General Manager at Staybridge Suites HotelAssistant General Manager at Staybridge Suites Hotel
Patricia MartinezPatricia Martinez
Maintenance Technician at Staybridge Suites HotelMaintenance Technician at Staybridge Suites Hotel
Ashita ParmarAshita Parmar
Front Desk Associate at Staybridge Suites HotelFront Desk Associate at Staybridge Suites Hotel
Gracey LewisGracey Lewis
Circulation Desk Assistant at University of Oklahoma Law LibraryCirculation Desk Assistant at University of Oklahoma Law Library
Avery EmensAvery Emens
Clerk at Cottonwood Creek MarinaClerk at Cottonwood Creek Marina