Zoei Wilson
Mount Cory,OH
Summary
Compassionate STNA accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
STNA
Kenton Nursing And Rehab Center
Kenton, OH
06.2022 - Current
- Followed infection control policies while performing job duties.
- Demonstrated respect for patient rights and privacy while providing care services.
- Assisted with meal preparation and feeding of patients who required assistance.
- Provided basic patient care, including bathing, dressing and grooming.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Collected specimens for laboratory tests.
- Reported any changes in the patient's condition to the nurse on duty.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Helped maintain a clean and orderly environment throughout the facility.
- Responded quickly during emergency situations in accordance with hospital protocols.
- Participated in continuing education programs related to nursing assistant duties.
- Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
Manager
Belly Acre
Mount Victory, OH
04.2021 - 07.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Ridgemont High School
Mount Victory, OH06-2022
Skills
- Emotional Support
- Safety measures
- Toileting assistance
- Feeding Assistance
- Ambulation Assistance
- Confidentiality
- HIPAA Compliance
- Family Education
- Vital signs monitoring
- Patient Relations
- Electronic Charting
- Infection control procedures
- Guest Relations
- Call Routing
- Office Organization
- Front Office Management
- Range of motion exercises
- Patient Care
- Patient-focused care
- Patient Lifting
- Collecting specimens
- Family support and assistance
- Quick problem solver
- Reliable transportation
- Compassionate
- Outpatient Care
Affiliations
- Exercise
- Coaching
- Volunteering
Languages
English
Professional
Certification
- STNA
- CPR
Timeline
STNA
Kenton Nursing And Rehab Center
06.2022 - Current
Manager
Belly Acre
04.2021 - 07.2022
High School Diploma -
Ridgemont High School
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