Zoe Marie Uhrig
Elkins,WV
Summary
Experienced baker and restaurant hostess with over a decade of expertise in catering and hospitality. Strong foundation in the culinary arts and customer service. Eager to expand skills and knowledge in a fine dining setting. Comfortable in both front and back of house positions and thrives in fast-paced environments. Approaches all tasks with diligence, efficiency, and a commitment to delivering the highest level of personal performance.
Overview
8
8
years of professional experience
Work History
Line Cook
Up To Par Management /Oxley House
Elkins, WV
06.2024 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Restaurant Hostess & Server
Up to Par Management/Oxley House
Elkins, WV
05.2024 - 09.2024
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Baker
Chef Rons Kitchen
Norwich UK
06.2016 - 02.2024
- Managed and maintained a clean and organized bakery and kitchen, ensuring the highest level of food production and quality was consistently achieved.
- Used traditional baking methods and self-developed recipes to create a mouth-watering array of highest-quality baked goods, enhancing customer satisfaction and enjoyment with every bite.
- Worked closely with customers special requests, personalizing goods and services to meet their dietary needs and preferences.
- Collaborated with team members to complete large orders for special events always making certain to execute with timely delivery, quality, taste and presentation.
Assistant Kitchen Manager
Chef Rons Kitchen
Norwich UK
06.2016 - 02.2024
- Used strong organizational abilities to create and maintain a clean and efficient workspace.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Routinely took inventory and rotated stock to ensure the correct amount of produce was available and kept in such conditions to ensure food-safety and freshness.
- Increased production efficiency through effective time management, project planning and constant evaluation of the work flow during busy periods
Education
High School Diploma -
Home-Educated & Privately Tutored
Norwich, UK06.2022
Skills
- General Baking
- Food Preparation
- Food Presentation
- Kitchen Management
- Customer Service
- Guest Relations
- Administrative Skills
- Planning and Organization
- Strong Interpersonal Skills
- Hostessing
Hobbies
Classical Violin
Singing
Horse-back riding
Education
United Kingdom
References
Joshua Hubbard: joshhubbardcatering@gmail.com
Suki Simon's: sukiandchris@outlook.com
Ron Uhrig: ronuhrig@hotmail.com
Anthony Eads: anthony.eads@uptoparmanagement.com
Experience
- Owner of Baked By Zoe
For three years Baked By Zoe supplied many happy customers with delectable baked goods for special events including baby showers and weddings.
- Guest Relations Hostess
Worked in the Guest Relations, assisting speakers and guests in any means necessary to enable them to accomplish their responsibilities, seeing to their needs and requests alike; with the utmost attention to detail and positive attitude.
- Baker & Assistant Manager
For seven years assisted in the everyday running of operations and food production of a family-run deli.
- Event Planning
From start to finish has organized and hosted a variety of social gatherings. Showcasing interpersonal skills, organizational abilities and a clear understanding of the sole event purpose and how to plan accordingly, to achieve the desired goal.
Timeline
Line Cook
Up To Par Management /Oxley House
06.2024 - 09.2024
Restaurant Hostess & Server
Up to Par Management/Oxley House
05.2024 - 09.2024
Baker
Chef Rons Kitchen
06.2016 - 02.2024
Assistant Kitchen Manager
Chef Rons Kitchen
06.2016 - 02.2024
High School Diploma -
Home-Educated & Privately Tutored