Zoette Beard
Clinton Township,Michigan
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Professional Motor Coach Operator
National Trails Inc
03.2022 - 02.2024
- Developed rapport with regular customers through friendly interactions, fostering loyalty to the motor coach service.
- Improved operational efficiency by promptly reporting mechanical issues for timely repairs or maintenance work.
- Supported company growth initiatives by participating in promotional events or completing additional assignments as requested.
- Increased customer satisfaction with excellent communication and interpersonal skills, addressing concerns promptly.
Professional Motor Coach Operator
Blue Lake Charters And Tours
10.2021 - 03.2022
- Ensured timely arrivals and departures by adhering to strict schedules and optimizing travel routes.
- Assisted passengers with special needs by providing necessary accommodations, ensuring comfortable travel experiences.
- Collaborated proactively with travel partners, such as hotels or attractions, to ensure seamless travel experiences for passengers.
- Received positive feedback from passengers for courteous service and exemplary driving skills.
Transportation Equipment Operator
City Of Detroit Department Of Transportation
01.2015 - 09.2020
- Streamlined load distribution for maximized payload capacity, optimizing truck utilization for each trip.
- Implemented GPS tracking systems for real-time fleet monitoring, enhancing communication between operators and management teams.
- Conducted thorough pre-trip inspections to assess equipment readiness, mitigating potential risks associated with compromised vehicles before departure.
- Ensured compliance with safety regulations, conducting regular vehicle inspections and addressing issues promptly.
Quality Control Inspector
General Motors Co
06.2013 - 01.2015
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Production Operator
Caraco Pharmaceuticals Labs
03.1995 - 06.2009
- Loaded supplies into machines by hand or by hoist.
- Weighed and measured items to prevent waste and meet quality standards.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Education
None - Business
Wayne County Community College District
Detroit, MIDiploma - General Studies
Henry Ford High
Detroit, MI06.1983
Skills
- Flexible scheduling
- Vehicle inspection proficiency
- Defensive Driving
- Passenger Assistance
- Weather Condition Adaptation
- Safety-focused
- Pre-Trip Inspections
- Passenger Safety
Certification
- Certified Job Title, Company Name - Timeframe
Timeline
Professional Motor Coach Operator
National Trails Inc
03.2022 - 02.2024
Professional Motor Coach Operator
Blue Lake Charters And Tours
10.2021 - 03.2022
Transportation Equipment Operator
City Of Detroit Department Of Transportation
01.2015 - 09.2020
Quality Control Inspector
General Motors Co
06.2013 - 01.2015
Production Operator
Caraco Pharmaceuticals Labs
03.1995 - 06.2009
None - Business
Wayne County Community College District
Diploma - General Studies
Henry Ford High
- Certified Job Title, Company Name - Timeframe
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