Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
A Drain Man
Yucaipa, CA
01.2023 - Current
Answered customer inquiries via phone, email, and chat.
Maintained a high level of professionalism when dealing with difficult customers.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Provided exceptional customer service to ensure customer satisfaction.
Developed positive relationships with customers through friendly interactions.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Provided excellent customer service to resolve customer complaints in a timely manner.
Admission Specialist – Military Enrollment Team at University of Arizona Global CampusAdmission Specialist – Military Enrollment Team at University of Arizona Global Campus