Zoey Franklin

• Completed milkshakes and ice cream desserts for customers.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Trained new team members on procedures, customer service, and sales techniques.

Reason For Leaving: Loved my job, left after 3 years. I decided it was time to move on and get more money.

• Backed up servers by checking on tables and retrieving items for guests.
• Increased efficiency by organizing menus and updating daily specials boards before each shift.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Reason for Leaving: I was not comfortable working in an environment where the men made racist and perverted comments.

• Developed and implemented safety protocols to protect staff, guests and animals.
• Developed strong relationships with clients through empathetic communication, ensuring trust and loyalty to the practice.
• Enhanced clinic efficiency by maintaining clean and organized workspaces throughout the internship.
• Managed time efficiently between multiple tasks such as observing surgeries, assisting with exams, and completing administrative tasks to maximize learning opportunities and clinic productivity.

• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Reason for leaving: I left Eggs Up Grill to attend college, however they were aware before hiring me.