Zoey Hyde

Full Time-40 hrs

• Collaborated closely with other departments to resolve claims issues.
• Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
• Maintained timely and accurate charge submission through electronic charge capture, including billing, and account receivables (BAR) system and clearing house.
• Analyzed and interpreted patient medical and surgical records to determine billable services.
• Prepared and attached referrals, treatment plans or other required correspondence to reduce incidence of denials.
• Monitored customer account details for non-payments, delayed payments, and other irregularities.
• Input details into accounts and tracked payments.
• Applied payments, adjustments, and denials into medical manager system.
• Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
• Posted charges, payments and adjustments.
• Coordinated communications between patients, billing personnel and insurance carriers.
• Adhered to HIPAA regulations when handling confidential patient information.
• Precisely completed appropriate paperwork and system entry regarding claims.
• Checked claims coding for accuracy with ICD-10 standards.
• Completed appeals and filed and submitted claims.
• Reviewed patient records for accuracy and completeness of information in medical billing system.
• Reviewed account information to confirm patient and insurance information is accurate and complete.
• Submitted refund requests for claims paid in error.
• Submitted appeals using provider portals and phone communication.
• Submitted claims to insurance companies.
• Accurately coded diagnostics and prepared billing statements for patients.
• Collected, posted and managed patient account payments.