Zoey Kemp

• Independent contractor specializing in event planning and consulting, brand collaborations, and marketing strategy. Responsible for curating and executing community-centered events and vendor activations.
• Planned and managed large-scale and boutique events, including markets, weddings, corporate events, hotel pop-ups.
• Coordinated with vendors, musicians, and creatives to build engaging guest experiences
• Developed social media content, marketing assets, and event branding
• Managed timelines, budgets, and logistics from concept to execution
• Focused on community connection and brand-aligned experiences
• Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.

Managed every aspect of luxury guest stays from start to finish, ensuring seamless, personalized experiences.

Responsibilities included:

• Conducted pre-arrival Zoom meetings to understand guest preferences, plan itineraries, and coordinate logistics.
• Completed guest registration
• Booked activities, excursions, dining, spa services, and private experiences.
• Coordinated with vendors, estate staff, and service providers to ensure flawless execution.
• Curated and delivered custom welcome amenities and in-home touches.
• Stocked groceries, beverages, and fully prepared fridges before arrival.
• Fulfilled special requests and anticipated guest needs before they were voiced.
• Oversaw property staging, setup, and readiness for arrivals.
• Personally greeted guests upon arrival and provided on-call concierge services throughout their stay.
• Special event setup & table scapes
• Ensured post-departure follow-up to foster lasting relationships and encourage return visits.

• Managed daily spa and wellness operations, ensuring exceptional guest experiences and smooth workflow for staff and practitioners.
• Provided advanced esthetic services, skin consultations, and personalized treatment plans tailored to client needs.
• Curated and implemented wellness programs, including holistic treatments, skincare protocols, and seasonal service offerings.
• Oversaw scheduling, staff coordination, inventory management, and vendor relationships to maintain optimal service levels.
• Managed retail product sales, including ordering, merchandising, and client education for continued at-home care.
• Trained and mentored new estheticians and wellness practitioners, fostering skill development and service consistency.
• Designed and executed marketing initiatives, promotions, and special events to increase client engagement and revenue.
• Maintained strict compliance with Hawai‘i state health and safety regulations, ensuring the highest hygiene and sanitation standards.
• Built long-term relationships with clients through personalized care, follow-ups, and loyalty programs.
• Awarded “Best Esthetician of West Hawai‘i in 2022
• Ensured compliance with applicable laws and regulations regarding employee health promotion activities by staying abreast of industry best practices and legal requirements.

• Managed children’s daily schedules, including school drop-offs/pick-ups, after-school activities, and special events.
• Coordinated family travel and family-friendly itineraries, ensuring seamless transitions between destinations.
• Planned and hosted private celebrations, children’s parties, and milestone events with a personal, thoughtful touch.
• Handled confidential correspondence, scheduling, and sensitive matters with discretion and professionalism.
• Anticipated the family’s needs, proactively solving challenges before they arose to maintain comfort and ease in daily life.
• Maintained trusted relationships with high-end vendors, service providers.