Zoey Lage
Front Desk Attendant
New Ulm,MN
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
4
4
years of professional experience
Work History
Front Desk Attendant
Microtel Inn & Suites By Wyndham
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed over 20 customer calls per day
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Home Health Care Aide
Helping Hands Care
12.2021 - 05.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
Floral Clerk/Cashier
Hy-Vee
09.2020 - 08.2021
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Assisted with monthly inventory counts.
- Set up and broke down holiday and seasonal displays.
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Managed over 10+ calls per day
Intern
Puhlmann Lumber & Design
03.2021 - 05.2021
- Visits to job sites to bring certain supplies that were needed.
- Calculating square footage on blue prints to calculate how much paint and flooring is needed.
- Picking out colors and themes for projects that were being worked on.
- Learning more about Interior Design careers.
Intern
New Ulm Furniture
10.2020 - 11.2020
- Design different types of inspiration boards for different types rooms.
- Learn more about interior design careers.
- Sorted and organized files, spreadsheets, and reports
- Organize different consumer items.
- Assist senior staff in different tasks.
Nursing Assistant
Oak Hills Living Center
12.2019 - 02.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Supported needs of 10+ residents under long-term care
Education
Some College (No Degree) - Interior Design
North Dakota State University
Fargo, NDHigh School Diploma -
New Ulm High School
New Ulm, MN05.2021
Skills
- Sales Expertise
- Fee Collection
- Accounts Payable and Accounts Receivable
- Time Management
- Cash Handling
- Problem-Solving Skills
- Hospitality Service
- Lobby Auditing
- Guest Services
- Cash Register Operations
- Listening Skills
- Customer Service
Timeline
Front Desk Attendant
Microtel Inn & Suites By Wyndham
08.2022 - Current
Home Health Care Aide
Helping Hands Care
12.2021 - 05.2022
Intern
Puhlmann Lumber & Design
03.2021 - 05.2021
Intern
New Ulm Furniture
10.2020 - 11.2020
Floral Clerk/Cashier
Hy-Vee
09.2020 - 08.2021
Nursing Assistant
Oak Hills Living Center
12.2019 - 02.2020
Some College (No Degree) - Interior Design
North Dakota State University
High School Diploma -
New Ulm High School
Similar Profiles
Pamela WeemsPamela Weems
Housekeeper at Microtel Inn & Suites By WyndhamHousekeeper at Microtel Inn & Suites By Wyndham
SYDNEY PICKETTSYDNEY PICKETT
Night Auditor/Hotel Front Desk Clerk at Microtel Inn&suites by WyndhamNight Auditor/Hotel Front Desk Clerk at Microtel Inn&suites by Wyndham
Jennifer QuinnJennifer Quinn
Front Desk Agent at Microtel Inn & Suites By WyndhamFront Desk Agent at Microtel Inn & Suites By Wyndham
Mary LewisMary Lewis
Hotel Front Desk Clerk at Microtel Inn & Suites By WyndhamHotel Front Desk Clerk at Microtel Inn & Suites By Wyndham
Laura SchaeferLaura Schaefer
Office Assistant at Wee Pals Child Care CenterOffice Assistant at Wee Pals Child Care Center