Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Zoey McLean

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

3
3
years of professional experience
1
1
Certification

Work History

STNA

Bright Star Care
01.2023 - Current
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.

STNA

Brown Memorial Home
10.2022 - 12.2022
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Assisted with patient transfer and ambulation.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.

STNA

Pickaway Manor
06.2022 - 09.2022
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.

Hostess

Buffalo Wild Wings
04.2022 - 05.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Hostess

Texas Roadhouse
02.2022 - 04.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Menards
11.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Sutherlands
05.2021 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Nursing

Ohio University
Chillicothe, OH
05.2027

Certified Phlebotomy Technician -

Ohio School of Phlebotomy
Columbus, OH
04.2024

Bachelor of Science - Allied Health

Otterbein University
Westerville, Ohio
05.2027

State Tested Nursing Assistant -

Pickaway-Ross Career And Technology Center
Chillicothe, OH
05.2022

High School Diploma -

Logan Elm High School
Circleville, Ohio
05.2023

Skills

  • Venipuncture
  • Order of draw
  • Sample and specimen collection
  • Blood collection techniques
  • Patient preparation
  • Specimen labeling procedures
  • Patient confidentiality
  • HIPAA Compliance
  • Patient Care
  • Basic Life Support
  • CPR and First Aid

Accomplishments

  • Honors Recipient, Logan Elm High School, Circleville, Ohio


Certification

  • PT - Phlebotomy Technician

References

Available upon request.

Timeline

STNA

Bright Star Care
01.2023 - Current

STNA

Brown Memorial Home
10.2022 - 12.2022

STNA

Pickaway Manor
06.2022 - 09.2022

Hostess

Buffalo Wild Wings
04.2022 - 05.2022

Hostess

Texas Roadhouse
02.2022 - 04.2022

Cashier

Menards
11.2021 - 02.2022

Cashier

Sutherlands
05.2021 - 09.2021

Bachelor of Science - Nursing

Ohio University

Certified Phlebotomy Technician -

Ohio School of Phlebotomy

Bachelor of Science - Allied Health

Otterbein University

State Tested Nursing Assistant -

Pickaway-Ross Career And Technology Center

High School Diploma -

Logan Elm High School

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Zoey McLean