Summary
Work History
Work Preference
Overview
Education
Skills
Timeline
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Zoey Parmacek
Open To Work

Zoey Parmacek

Chicago,IL

Summary

Mission-driven and dynamic administrator who moves easily between independent problem-solving and hands-on teamwork, with a detail-oriented eye and an eagerness to grow into new challenges. Brings a steady hand to fast-moving environments — genuine care for the people involved paired with a solution-focused approach under pressure. With my background in alternative health settings, Alchemy Acupuncture & Herbs' patient-first approach to holistic care is exactly why I'd be an impactful addition to your team.

Work History

Administrator

New Chapter Senior Living Placement
Chicago, IL
05.2024 - Current
  • Coordinated daily communication between families and care specialists to strengthen client understanding and support.
  • Implemented scheduling systems that streamlined appointments and consultations.
  • Maintained a shared database of patients, insurance, care-level documentation, and contracted facilities across the greater Chicagoland area — coordinating facility payments and ensuring accuracy and accessibility.
  • Ensured compliance with state and federal privacy, health, and safety regulations.
  • Provided technical support to the team, resolving issues to minimize downtime.

E-Commerce Specialist

Dutchie
, US
05.2023 - 05.2024
  • CRM software and systems proficiency.
  • Provided timely technical support for customer incidents to enhance satisfaction and retention.
  • Managed product catalog and optimized marketplace presence to improve visibility.
  • Coordinated cross-departmental communication to streamline project workflows.

Patient Care Consultant

Zenleaf
Chicago, US
07.2021 - 07.2023
  • Demonstrated proficiency in state and federal compliance by adhering to regulations in daily operations.
  • Managed inventory and BioTrack reporting to maintain accurate, state-compliant records.
  • Educated patients on select products to improve product knowledge and confidence in purchasing decisions.
  • Built and maintained professional customer relationships with empathy to enhance experience, loyalty, and repeat business.

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

AdministratorE-Commerce SpecialistPatient Care ConsultantAdministrative AssistantIntake Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Chicago, IL
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leaveFlexible work hours401k matchPersonal development programs

Overview

5
5
years of professional experience

Education

Associate of Business Administration - Software Implementation & Database Management

Professional Training
05-2024

Associate of Applied Science - Urban Agriculture

Olive-Harvey
Chicago
05-2023

Business Operations and Inventory Management -

Olive-Harvey
Chicago

Graphic Design & Marketing -

College Of Lake County

Skills

Software & Tools

  • Microsoft Office Suite
  • CRM software
  • Database management
  • Calendar management

Operations & Communication

  • Client intake processing
  • Business relationship management
  • Cross-departmental communication
  • Process improvement

Additional Skills

  • Customer experience enhancement
  • Technical support
  • Time management
  • Regulatory compliance

Timeline

Administrator

New Chapter Senior Living Placement
05.2024 - Current

E-Commerce Specialist

Dutchie
05.2023 - 05.2024

Patient Care Consultant

Zenleaf
07.2021 - 07.2023

Associate of Business Administration - Software Implementation & Database Management

Professional Training

Associate of Applied Science - Urban Agriculture

Olive-Harvey

Business Operations and Inventory Management -

Olive-Harvey

Graphic Design & Marketing -

College Of Lake County

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Zoey Parmacek