Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Zoey Pisula

Isanti,MN

Summary

Dynamic and results-oriented professional with a consistent and reliable working history, excelling in customer service and timely attendance. I have demonstrated ability to thrive in fast-paced environments, significantly improving customer satisfaction and operational efficiency. Also, currently in school for dental assisting! Very excited to graduate and begin a career in such a highly respected and career focused industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Worker

Kwik Trip
10.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Performed quality checks on products and materials to identify any defects.
  • Ordered supplies based on need of product and product available in store
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Lifeguard

Forest Lake Area Schools
06.2024 - 09.2024
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Upheld hygiene standards in pool and surrounding areas
  • Prepared equipment before each class class and stored items promptly after classes.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Adapted teaching techniques to different learning styles.
  • Implemented proper safety protocols and emergency response plans.

House Cleaner

Peak Performance Cleaning
06.2023 - 10.2023
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Emptied trashcans and transported waste to collection areas.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Shift Manager

SUBWAY®Restaurants
06.2020 - 06.2023
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained and mentored new employees to maximize team performance.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Processed customer payments and balanced cash drawers.
  • Monitored food quality and freshness throughout day.

Education

Associate of Science - Dental Assisting

Hennepin Technical College
Brooklyn Park, MN
05-2025

Associate of Arts - General Studies

Anoka Ramsey Community College
Cambridge, MN
05-2023

High School Diploma -

Cambridge Isanti High School
Cambridge, MN
06-2022

Skills

  • Work station sanitation
  • Customer Service
  • Inventory Control
  • Work station setup
  • Team Oriented
  • Staff Training and Development
  • Fast-Paced Environment
  • Sterilization techniques
  • First Aid Training
  • Knowledgeable in EagleSoft

Certification

- CPR/BLS certification

- Lifeguard certification

- RHS certification


Interests

Hi my name is Zoey! I am an avid cat lover (owner of one myself her name is Girl) I swam competitively for about 10 years and am still very passionate about the sport and being around water I am a student at hennepin technical college and am very excited to graduate and start my career! I love learning about the different dental fields and would love continuing my education to become a hygeneist!

Timeline

Lifeguard

Forest Lake Area Schools
06.2024 - 09.2024

General Worker

Kwik Trip
10.2023 - Current

House Cleaner

Peak Performance Cleaning
06.2023 - 10.2023

Shift Manager

SUBWAY®Restaurants
06.2020 - 06.2023

Associate of Science - Dental Assisting

Hennepin Technical College

Associate of Arts - General Studies

Anoka Ramsey Community College

High School Diploma -

Cambridge Isanti High School

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