Zoey Proos
Hastings,MI
Summary
Dependable professional with a strong background in animal care. Skilled in multitasking and teamwork, successfully training new staff and improving operational efficiency in high-pressure environments. Committed to delivering exceptional customer service and fostering positive relationships.
Overview
7
7
years of professional experience
Work History
Kennel Tech
Kelley's Animal Clinic
07.2024 - Current
- Cleaned and maintained kennel areas, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Monitored animal behavior closely, identifying potential issues and reporting them to veterinary staff for further evaluation.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Assisted in successful adoptions!
- Documented animals' weight, size and condition in computer system.
Sales Associate
JCPenney
02.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Host, Carside, Expo, Server
Applebee's
03.2018 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Completed daily side work and opening and closing duties without fail.
Education
Allendale New Options
Allendale, MISkills
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Customer service
- Dependable
- Excellent communication
- Animal care
- Critical thinking
- Organizational skills
- Time management abilities
Timeline
Kennel Tech
Kelley's Animal Clinic
07.2024 - Current
Sales Associate
JCPenney
02.2023 - 03.2025
Host, Carside, Expo, Server
Applebee's
03.2018 - 11.2021
Allendale New Options
Similar Profiles
MITZI FUENTESPINAMITZI FUENTESPINA
Manager at Barkery Animal Clinic, 10th St. Animal ClinicManager at Barkery Animal Clinic, 10th St. Animal Clinic
Sarah McManusSarah McManus
Team Leader And Member of Management at Norris Animal Clinics- Dallas County Animal ClinicTeam Leader And Member of Management at Norris Animal Clinics- Dallas County Animal Clinic
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
SCOTT HOMRICHSCOTT HOMRICH
Heat Treat Technician at Kamps Pallets, Inc.Heat Treat Technician at Kamps Pallets, Inc.
Taylor VanPuttenTaylor VanPutten
Compliance Clerk at Thornapple Credit UnionCompliance Clerk at Thornapple Credit Union