Zoey Reis
Palm Coast,FL
Summary
When I look back to my experience in these jobs I notice all the skills I have acquired and how they have helped me better myself in all aspects of my life. I believe I have so much more to learn and would be eager to take on any jobs that could help me do so. My jobs have helped me better understand how to solve problems from all types of importance. I have also gained lots of recognition for my high patience and empathetic heart. I try my best with any and every task handed to me to ensure the best outcome always.
Overview
4
4
years of professional experience
Work History
911 Call Taker
Seminole County Sheriff Office
Sanford, FL
04.2024 - Current
- Supported law enforcement efforts by accurately recording and relaying essential details from 911 callers.
- Contributed to community safety by working closely with local police, fire, and rescue agencies during emergency events.
- Enhanced team performance by participating in regular training sessions and sharing knowledge with fellow call takers.
- Strengthened communication skills through daily interactions with diverse populations facing various crisis situations.
Teacher/Counselor Supervisor
Imagine Schools Town Center
Palm Coast, FL
09.2023 - 04.2024
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Server
Metro Diner
Casselberry, FL
09.2021 - 08.2023
- Trained new employees on proper mining techniques, equipment operation, and safety protocols.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier
TJ Maxx Distribution Center
Palm Coast , FL
03.2020 - 05.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2025
Associate of Arts - Psychology
Daytona State College
12-2022
Skills
- Public Speaking
- Interpersonal and Social Skills
- Positive Learning Environment
- Student Support
- Relationship Building
- Conflict Resolution
- Problem-Solving
- Positive Reinforcement
- Parent-Teacher Communication
- Child Development
- Lesson Planning
- Behavior Management
Accomplishments
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
- Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
Interests
- I have been doing Martial Arts for 17 years and revived my black belt in 2019. I practice mixed martial arts regarding Karate and Jujitsu.
- I have a love watching crime shows and actively engaging in it as if I was in the investigation position myself.
- I love any opportunity that involves traveling to a new place and engulfing in whatever culture I land my feet in!
Timeline
911 Call Taker
Seminole County Sheriff Office
04.2024 - Current
Teacher/Counselor Supervisor
Imagine Schools Town Center
09.2023 - 04.2024
Server
Metro Diner
09.2021 - 08.2023
Cashier
TJ Maxx Distribution Center
03.2020 - 05.2021
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Daytona State College
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