Summary
Overview
Work History
Education
Skills
Certification
Strengths Skills
Volunteer Experience
Volunteer Experience
Timeline
Generic

Zoey Stouffer

Trappe,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

DIRECT SUPPORT PROFESSIONAL

BENEDICTINE
04.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Bathe, groom, and assist individuals with daily living activities
  • Maintained clean, safe, and well-organized patient environment.
  • Accompany individuals to doctor’s appointment and bring necessary documents or medication
  • Administer medication per instructions and develop systems to ensure individuals continue regime when alone.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Keep homes neat and clean with light housekeeping duties
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Documented individual behaviors and assisted with treatment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted with daily living activities, running errands, and household chores.
  • Kept Individuals environment safe and hazard free.
  • Transported clients to and from medical appointments with safety and efficiency.

ASSISTANT MANAGER

EDIBLE ARRANGEMENTS
03.2021 - 04.2023
  • Mentored team members to enhance professional development and accountability in workplace.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Management of sales documentation for historical tracking, documentation and analysis to ensure annual revenue growth.
  • Ensured safety protocols with COVID-19 to ensure customers and employees were safe and following state guidelines.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

SALES MANAGER

FIVE BELOW- EASTON
02.2020 - 03.2021
  • Ensured merchandise movement process was executed in accordance with Five Below policy
  • Assisted in training all newly hired associates
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorized register functions including post voids, returns and discounts
  • Complied with Human Resources policies and procedures
  • Lead Asset Protection and Safety processes and hold associates accountable
  • Delivered exceptional customer service through personal contact with customers
  • Assisted in receiving and stocking procedures
  • Unloaded and checked in merchandise from trucks
  • Performed daily/nightly store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.

Education

Nursing Assistance

Delaware Technical Community College
Dover, DE
10.2023

High School Diploma/Cosmetology Certificate -

Cambridge South Dorchester High School And DCTC
Cambridge, MD
01.2020

Skills

  • Behavioral Management
  • Direct Patient Care
  • Client Transportation
  • Patient Management
  • Progress Documentation
  • Client Support
  • Client Documentation

Certification

  • CPR, 06/01/23
  • Phlebotomy, 06/01/20
  • Cosmetologist, 05/01/20

Strengths Skills

  • Problem Solving & Critical Thinking
  • Strong Work Ethic
  • Time Management
  • Team Player
  • Sales and Marketing
  • Microsoft Word, Excel, Power Point

Volunteer Experience

  • American Cancer Society, Volunteer, multiple fundraising events and office support
  • Tri-City Little League, Volunteer, Concession Stands and Registration events
  • Ladies of Grace, President/Spokesperson, Jr and Sr years of High School

Volunteer Experience

American Cancer Society

Volunteer, multiple fundraising events and office support


Tri-City Little League

Volunteer, Concession Stands and Registration events


Ladies of Grace (High School Peer Group)

President/Spokesperson - Jr and Sr years of High School

Timeline

DIRECT SUPPORT PROFESSIONAL

BENEDICTINE
04.2023 - Current

ASSISTANT MANAGER

EDIBLE ARRANGEMENTS
03.2021 - 04.2023

SALES MANAGER

FIVE BELOW- EASTON
02.2020 - 03.2021

Nursing Assistance

Delaware Technical Community College

High School Diploma/Cosmetology Certificate -

Cambridge South Dorchester High School And DCTC

Similar Profiles

CREATE PROFILE
Zoey Stouffer