Zoey Streeter
Comstock Park
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
Revive and Thrive
10.2024 - Current
- Assisted chef in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for client satisfaction.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Server
Russ' Restaurants
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
Russ' Restaurants
10.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Catering Team Staff
Classic Sports Catering
08.2019 - Current
- Employment Position: Beertending, Waitressing, Banquet Serving, Running POS, Training Volunteers, and Food Prep.
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associate of Business Administration -
Grand Rapids Community College
Grand Rapids, MI04-2026
Skills
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Kitchen Assistant
Revive and Thrive
10.2024 - Current
Server
Russ' Restaurants
10.2023 - Current
Host
Russ' Restaurants
10.2023 - Current
Catering Team Staff
Classic Sports Catering
08.2019 - Current
- ServSafe Food Handler Certification - National Restaurant Association.
Associate of Business Administration -
Grand Rapids Community College
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